DIRECTOR OF EMERGENCY SERVICES

Local: Fort Walton Beach, FL 32547

Status: Full Time

Shift: Days

Lead. Inspire. Elevate Emergency Care.

This is a rare opportunity for a seasoned Emergency Services leader to step into a high-impact Director role at a Trauma Level II Emergency Department serving a rapidly growing coastal community.

The Director of Emergency Services provides strategic, clinical, and operational leadership across a 40-bed main ED and two freestanding EDs, with a third FSED opening this year. This role is ideal for an energetic, visible leader who thrives in fast-paced environments, inspires teams, and drives performance through accountability, quality, and engagement.

Key Responsibilities

Clinical Quality & Patient Safety

• Lead evidence-based nursing practice to improve outcomes, safety, and efficiency
• Ensure compliance with all regulatory, accreditation, and trauma standards
• Drive patient throughput, flow optimization, and admission/discharge efficiency
• Maintain readiness for Primary Stroke and STEMI programs
• Oversee equipment maintenance and regulatory readiness

Operations & Throughput

• Direct daily ED operations across the main department and freestanding sites
• Forecast volume and staffing needs (average 120–125 visits/day)
• Ensure appropriate staffing mix and competencies for acuity and volume
• Standardize policies, workflows, and clinical practice across sites

People Leadership

• Inspire, mentor, and develop frontline leaders and staff
• Build a culture of accountability, trust, and professional growth
• Lead through change, stabilize turnover, and support onboarding of new graduates
• Develop future leaders through coaching and performance feedback

Service & Experience

• Elevate the patient and family experience through visible leadership
• Utilize patient feedback data to drive service excellence
• Partner with interdisciplinary teams to improve satisfaction and outcomes

Financial & Strategic Leadership

• Lead annual budgeting, labor management, and productivity initiatives
• Monitor expenses, staffing efficiency, and premium pay utilization
• Identify growth opportunities, service expansion, and operational improvements
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Required Qualifications

• 3+ years current or recent Emergency Department Director experience
• Level I or Level II Trauma leadership experience REQUIRED
• Bachelor’s Degree in Nursing (BSN) REQUIRED
• Master’s Degree preferred
• Proven success with metrics, quality outcomes, and operational performance