Front Desk, Guest Experience

Location: Scottsdale, AZ

Uni K Wax Scottsdale is seeking a friendly, organized Front Desk Coordinator to greet guests, manage appointments, and support studio operations. You’ll be the first point of contact for every client, helping to create a smooth, welcoming, and professional experience from check-in to check-out.

Responsibilities

• Greet guests and provide exceptional customer service
• Check guests in/out and process payments
• Schedule and confirm appointments using our booking system
• Answer phone calls, messages, and emails
• Maintain a clean and inviting lobby and front desk area
• Educate guests on services, memberships, and retail products
• Assist with inventory and light studio tasks

Qualifications

• Strong customer service and communication skills
• Warm, professional, and friendly demeanor
• Ability to multitask in a fast-paced environment
• Reliable, punctual, and detail-oriented
• Experience in beauty/spa/hospitality a plus (not required)
• Comfortable discussing waxing services professionally

Benefits

• Employee discounts on services and products
• Fun, supportive team environment
• Opportunities for advancement

Pay: From $15.15 per hour

Work Location: In person