Computer Technologies Consultants (CTC) is seeking a Sr. Salesforce Business Solution Architect to support the US Department of State in Arlington, VA. This position is telework eligible.

With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well look no further! Experience this family-oriented company who takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with our client you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of and work in collaborative, dynamic, and high-tempo environments.  Our clients’ employees are their most valued asset and they invest in their people because they are in it for the long term. They are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities world-wide.

Why Should You Be Interested?

• Direct hire full-time position
• Telework eligible
• Competitive base salary and comprehensive benefits
• Mid-size company with room for growth

Position Title: Sr. Salesforce Business Solution Architect

Position Location: Candidate must reside in DC/MD/VA, this position is telework eligible

Daily Responsibilities:                                 

• Serve as a Subject Matter Expert (SME) to Government customers and stakeholders on Salesforce SaaS (software as a service) platform technologies; think strategically, implement, and deliver business objectives.
• Use expert knowledge of out-of-box Salesforce product suite, including Sales, Service, Community (Experience), Education, Marketing and App Clouds, as well as the Force.com Platform, to translate requirements to the level of detail necessary for the technical team to follow and implement.
• Advise on customizing and implementing Users, Profiles Role Creation/Maintenance, Sharing Rules, Custom Objects, Custom & Formula Fields, Page Layouts and List Views, Workflows & Approvals, Validation Rules, Dashboards, Reports, Assignment/Auto Response/Escalation, and Process Builder.
• Understand and assess how business processes can be improved using Salesforce; monitor the environment to identify areas of improvement.
• Lead and participate in gathering business requirements, designing solutions, and integrating internal and external systems with Salesforce.com.
• Partner with business, technical and integration teams for solution definition, development, and implementation.
• Create, update, and maintain the Solution Design documentation.
• Creates demo and demo training material for new and existing application users.
• Ensure the solution(s) being developed satisfy the business requirements.
• As needed, oversee user acceptance testing and end-user training.
• As needed, develops user stories and to-be process flows to support the design and development of Salesforce solutions for our clients.

Required Years of Experience (min):       

• 4-6 years’ experience as an Architect in Salesforce configuration and implementing CRM systems.
• 6 years of direct experience in software development life cycle.

Required Degree:              

• BS/BA degree in Computer Science, Information Sciences, or related IT discipline OR Allowable Substitution: Additional ten (10) years of related professional experience can be substituted for a BS/BA degree.

Preferred Certifications:

• Salesforce Certified Administrator
• Salesforce Certified Service Cloud Consultant
• Salesforce Certified Sharing and Visibility Designer
• Salesforce Certified Application Architect

Required Experience:                                  

• Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success.
• Expert-level understanding of the Salesforce product suite, including Sales, Service, Community (Experience), Education, Marketing, and App Clouds, and the Force.com Platform.
• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.
• Experience integrating Salesforce with different business systems and a basic understanding of programming logic and constructs, specifically in Salesforce, and their use in software development.
• Experience with single-org deployments and multi-org consolidations.
• Demonstrated experience overseeing the direction, development, and implementation of Salesforce system software solutions.
• Proven experience defining business requirements, writing user stories, and providing detailed Salesforce business, functional, and system designs.
• Extensive experience with customizing and implementing Users, Profiles Role Creation/Maintenance, Sharing Rules, Custom Objects, Custom & Formula Fields, Page Layouts and List Views, Workflows & Approvals, Validation Rules, Dashboards, Reports, Assignment/Auto Response/Escalation, and Process Builder.
• Hands-on experience documenting business processes and wireframing system designs using Salesforce Schema Builder, Flow/Visual Flow, and Process Builder, and other process flow diagram tools (e.g. Lucid), UML, sequence diagrams, etc. to provide visual mock-ups reflecting business requirements and designs.
• Experience making recommendations for future state improved processes and system designs.
• A team player with excellent oral and written communication, presentation, meeting facilitation, negotiation, and problem-solving skills.
• Proficiency with Microsoft Word, Excel, PowerPoint, Project, and Visio.
• Sharing a non-branded sample Solution Design Document and presenting it to the interviewer will be a plus.

Required Clearance:

• Secret or Public Trust with ability to obtain Secret clearance

Pay Information

Full-Time Salary Range: $140k - $165k

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Benefits/Perks

• 401(k) matching
• Accident and Hospital Indemnity Insurance
• Dental Insurance
• Disability Insurance
• Employee Referral Bonus Program
• Employee Assistance Plan
• Flexible spending account
• Health insurance
• Life insurance (Term and Universal Life w/Long Term Care benefits)
• Paid time off (Vacation, Sick leave, and 11 Federal Holidays)
• Professional development assistance/Tuition reimbursement Program
• Profit Sharing Retirement Program
• Vision insurance

Computer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.