Computer Technologies Consultants (CTC) is seeking a Help Desk Manager to support the Defense Health Agency (DHHQ) in Fort Eisenhower, GA.

With offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Additionally, we provide Professional Talent Acquisition Services as we proudly support the unique needs of U.S. Defense, Intelligence, and Federal Civilian agencies as well as Fortune 1000 companies.

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well look no further! Experience this family-oriented company who takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with our client you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of and work in collaborative, dynamic, and high-tempo environments.  Our clients’ employees are their most valued asset and they invest in their people because they are in it for the long term. They are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities world-wide.

Why Should You Be Interested?

• Direct hire full-time position
• Competitive base salary and comprehensive benefits
• Mid-size company with room for growth

Position Title: Help Desk Manager

Position Location: Full Time onsite. Fort Eisenhower, GA

Daily Responsibilities:

• Planning, facilitating and managing activities for a large multi-disciplinary IT support project
• Executing complex Information Technology projects to address needs and requirements, process improvements, interfacing with other functional support groups and outside personnel, preparing capital and operating requests.
• The first line to address issues at the lowest level associated with TO PWS requirements

Required Years of Experience (min):

• Eight (8) years of progressive experience demonstrating the required proficiency

Required Degree/Certifications:

• Master’s Degree (preferred). Bachelor's Degree (required)
• IAT II: Commercial Certificates for DoD 8570.01-M certificate requirement
• CE: Professional (expert preferred) level certificate for supported technology as approved by the Government Task Manager, HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.)

Required Experience:

• Plans, initiates, and manages information technology projects.
• Serve as liaison between business and technical aspects of projects.
• Plan project stages and assess business implications for each stage.
• Monitor progress to assure deadlines, standards, and cost targets are met.
• Possesses and applies expertise on multiple complex work assignments.
• Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

Required Clearance:

• Secret Clearance

Pay Information

Full-Time Salary Range: $105k-$120k

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Computer Technologies Consultants, Inc. is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race, color, religion, gender identity and/or expression, sexual orientation, age, mental or sensory differing abilities, protected veteran status, sex, national origin, or any other characteristic protected by applicable law. Computer Technologies Consultants, Inc. is devoted to diversity, equity, and inclusion.