Operations Manager

Company Profile:

Franklin Templeton is one of the world's largest independent global asset management firms, with a history spanning over 75 years and total assets under management of approximately $1.7 trillion (240 trillion yen). Headquartered in California, USA, Franklin Templeton ranks among the top 10 independent investment management companies globally.

Franklin Templeton Japan is a premier asset management firm with a dedicated team of 70 employees (as of October 2024), based in the Shin-Marunouchi Building, conveniently located near Tokyo Station. Since our establishment in 1998, we have built a strong reputation for trust and excellence, managing over JPY 4.6 trillion in assets (as of October 2024). We provide a broad spectrum of investment strategies, spanning traditional assets and alternatives, delivering exceptional asset management services as a long-term partner to meet our clients' investment needs.

Position Overview

Title: Operations Manager

Department: Operations

Reports To: Head of Operations

As an Operations Manager, you will be responsible for supporting investment services with asset managers and financial institutions (SLAs), as well as assisting in the launch of new businesses, including retail funds, institutional accounts, and SLAs. This role requires a proactive approach to identifying areas for improvement, proposing actionable plans, and ensuring successful implementation.

Key Responsibilities

• Manage requests and inquiries related to SLAs.
• Support the setup of new funds/accounts in collaboration with internal teams, global teams, and external asset managers.
• Lead, co-lead, or participate in projects such as fund launches, fund closures, and regulatory changes.
• Proactively engage in process design and reengineering to enhance operational efficiency.
• Work independently with minimal supervision, ensuring timely and accurate task completion.
• Maintain and develop expertise in fund accounting and investment operations.
• Adhere to departmental policies and procedures to ensure compliance and operational excellence.

Qualifications & Experience

• Minimum of 7 years of operational experience in asset management firms or trust banks.
• Strong knowledge of regulations and business procedures for separate accounts (Toshikomon) and Japan-domiciled mutual funds.
• In-depth expertise in foreign financial instruments, including complex securities such as foreign REITs, U.S. mortgage bonds, U.S. municipal bonds, and non-listed derivatives (NDF, SWAPs preferred).
• Experience in hedge funds, private debt, private equity, or real estate is a plus.
• Strong interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels.
• Self-motivated professional with logical thinking skills, capable of achieving goals with minimal oversight.
• Global mindset with a "think globally, act locally" approach.
• Native-level proficiency in Japanese and business-level English skills.

Work Schedule & Compensation

• Working Hours: 9:00 AM – 5:30 PM (7 hours 30 minutes per day)
• Holidays & Leave:
• Two days off per week (Saturday, Sunday, and national holidays)
• Year-end and New Year holidays
• Annual paid leave (20 days)
• Sick leave (6 days)
• Compensation:
• Base salary with an annual discretionary performance bonus

Benefits & Perks

• Social Insurance: Health insurance, employee pension, unemployment insurance, workers' compensation insurance.
• Financial Benefits:
• Commuting allowance (equivalent to one month's commuting pass)
• Health insurance allowance (50% of employee contribution covered)
• Retirement benefits (Defined Contribution Pension Plan & Retirement Allowance Plan)
• Leave & Welfare Programs:
• Annual paid leave (20–25 days, depending on tenure)
• Various leave systems (sick leave, volunteer leave, etc.)
• Comprehensive group life insurance (equivalent to 24 times the monthly salary)
• Subsidized health check-ups and medical examinations
• Workplace & Professional Development:
• Membership in Relo Club with access to exclusive resort facilities
• English language support program
• Access to a cafeteria and fitness gym in the Shin-Marunouchi Building
• Office located on the 36th floor of the Shin-Marunouchi Building, providing a premium work environment with convenient access to Tokyo Station

Join Franklin Templeton Japan and become part of a dynamic team committed to excellence in asset management. Apply today to contribute to our legacy of innovation and client-focused investment solutions.