Role Overview

As an Account Executive in Tokyo, you will play a key role in driving new business development and ensuring client success in your region. This hybrid role is ideal for professionals who excel at sales and relationship management, bringing in new clients while nurturing and expanding existing accounts.

You will act as a strategic partner and trusted advisor for your clients—guiding them to success, increasing product adoption, and identifying upsell opportunities that drive mutual growth.

Key Responsibilities

• Manage the end-to-end sales process, from prospecting to closing, to achieve quarterly and annual targets.
• Build and maintain strong client relationships to drive product adoption, satisfaction, and renewals.
• Consultatively sell solutions, tailoring pitches to diverse stakeholders and decision-makers.
• Monitor client usage and feedback to proactively manage account health and reduce churn risk.
• Identify and execute upselling and expansion opportunities within existing accounts.
• Provide market insights and feedback to the product team to support solution development.
• Represent the company at industry events and engage with ecosystem partners to enhance brand visibility.
• Maintain accurate pipeline and forecasting data in CRM tools (e.g., Salesforce).



Experience & Qualifications

• 3+ years of client-facing experience in Sales, Customer Success, or SDR roles within SaaS, AdTech, consulting, or similar environments.
• Proven track record of achieving or exceeding sales quotas or client retention goals.
• Strong consultative selling, negotiation, and communication skills.
• Comfortable discussing technical concepts, product features, and integrations with stakeholders.
• Deep understanding of local market dynamics and ability to uncover customer needs through curiosity and active listening.
• Fluent in English and Japanese.
• Able to work independently while thriving in a collaborative, fast-paced environment.
• Familiarity with Salesforce, SalesLoft, LinkedIn Sales Navigator, or similar CRM/sales tools.