Who Our Client Is:

Our client is a data standards organization that brings industry communities together to solve supply chain problems through the adoption and implementation of their standards. More than 340,000 businesses across 25 industries in the U.S. rely on our client for trading partner collaboration and for maximizing the cost-effectiveness, speed, visibility, security, and sustainability of their business processes.

They enable these benefits through solutions based on global unique numbering and identification systems, barcodes, Electronic Product Code-based RFID, data synchronization, and electronic information exchange—helping organizations identify, capture, and share trusted data that connects their physical and digital supply chains.

What Our Client Needs:

A Strategic Account Director to formulate, execute, and oversee aligned account strategies that cultivate long-term, high-value relationships with key customers. This role will focus on aligning account strategies with organizational goals, driving subscription renewals, securing upgrades, and achieving substantial new business revenue gains.

Who You Are:

You are a strategic thinker who excels at connecting industry adoption efforts to account strategy. You bring the ability to influence executive decision-making, listen actively to customer needs, and translate those needs into actionable business solutions.

You are an exceptional communicator and relationship builder, skilled at resolving business challenges through a solutions-oriented approach. You demonstrate business acumen, negotiation expertise, and the ability to close large, complex deals, including commercial contracts.

Your background includes 10+ years of solutions and global sales experience and at least 5 years working in industries such as marketplaces, consumer packaged goods, grocery, retail, apparel, general merchandise, healthcare, or foodservice. You lead by example, demonstrate a bias toward action, and foster a collaborative, results-driven environment.

What You’ll Do:

You will manage key customer accounts, ensuring that products, services, and solutions align with customer objectives and drive growth. You will serve as the liaison between key customers and internal teams, resolving issues, strengthening partnerships, and positioning the organization as a trusted advisor.

Key responsibilities include:

• Managing assigned accounts and developing effective strategies to grow and retain business
• Providing strategic account management to drive short- and long-term success
• Leading regular account reviews to evaluate strategy relevance and impact
• Building and maintaining deep, high-level relationships across assigned accounts
• Acting as the primary point of contact and advocate for the customer
• Coordinating with internal teams to deliver the right solutions for customer challenges
• Identifying and pursuing opportunities for standards adoption and solution innovation
• Resolving account-related issues, including billing, customer service, and integration challenges
• Consulting with internal stakeholders to achieve alignment and collaboration across functions

This position requires minimal travel and has no supervisory responsibilities.

What You’ll Need:

• 10+ years of solutions and global sales experience
• 5+ years of experience in key industries such as grocery, retail, healthcare, or foodservice
• Strong executive presence and relationship management skills
• Proven ability to negotiate and close complex commercial contracts
• Demonstrated strategic thinking and problem-solving abilities
• Knowledge of supply chain operations and business process design
• Experience managing high-value key accounts
• Familiarity with the Miller Heiman Strategic Selling methodology (preferred)
• Excellent communication, collaboration, and change management skills

What They Offer:

Pay range: $125,000–$155,000, plus participation in the annual bonus program.

• A hybrid work environment in their Ewing, NJ office
• Health (medical, RX, dental, vision) coverage—effective immediately
• 401(k) with Safe Harbor and Profit Sharing contributions—effective immediately
• Short- and long-term disability coverage
• Mental health and wellbeing support (6 employer-sponsored therapy/coaching sessions)
• Individual wellness platform
• Paid parental leave
• Generous PTO and company-paid holidays
• Access to LinkedIn Learning
• Tuition reimbursement
• Kudos employee recognition platform
• Catered lunches twice a week on in-office days

Our client is an Equal Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin.