About the Company Hiring: Our client is a growing manufacturing organization located in Buffalo, NY

About the Job: The Field Service Technician will:

• Perform a variety of technical field service duties, including new product installations, equipment start-up, functional testing, and customer training.
• Act as a professional company representative, ensuring exceptional customer service at customer locations or in any service support role.
• Read, understand, and work with blueprints, drawings, schematics, manuals, and other specifications.
• Document machine data, service history, and quality information.
• Assist customers with parts identification and ordering.
• Demonstrate products as necessary to support sales.
• Communicate with regional managers to ensure customer expectations are met and important information is relayed to the appropriate parties.
• Maintain prompt communication of expenses and service reports on a weekly basis.
• Make recommendations for changes and improvements based on field service activities.
• Travel domestically up to 100% and occasionally internationally to support service areas.

Minimum Requirements:

• Electrical and mechanical background is a must.
• 100% travel is required.
• Close to an airport to minimize weekly travel.
• Ideal candidates would live close to a major airport. Locations include but are not limited to east coast (NY, New England), Mid-Atlantic (PA), MI, FL, and NC.
• Candidates are required to have a credit card with a minimum limit of $2,500.00 (For car rentals, hotels, and other expenses)
• Expenses are reimbursed weekly.
• Pre-employment physical and drug screen is required.
• MVR (Motor Vehicle Record) report to confirm acceptance/coverage under insurance that covers company cars and car rentals.

Compensation: $28/hr + travel expenses + overtime pay

Job Status: Direct hire, onsite in Buffalo, NY