Onsite: South San Francisco

Job Summary

• We are seeking a highly organized, creative, and customer-focused Facilities Coordinator to support our dynamic User Research, Collaboration, and Strategy sessions at the company.  
• This pivotal role will ensure the seamless execution of human-centered design initiatives within our dedicated studio space. 
• The ideal candidate will possess a strong background in event planning, audio-visual equipment operations, and a flexible mindset, capable of adapting to evolving partner and consumer needs. 
• This role requires a pleasant and welcoming disposition to create an optimal environment for patient, provider, employee, and partner engagement.

Key Roles and Responsibilities:

• Event and Session Management: Coordinate and execute all logistical aspects of small-to-medium-sized user research, collaboration, and strategy sessions, including
• scheduling, room setup, catering, and materials preparation.

Audio-Visual (AV) Operations:

• Proficiently operate and troubleshoot all in-studio AV equipment, including cameras, microphones, projectors, and video conferencing
• systems, ensuring high-quality virtual and in-person experiences.

Vendor Coordination:

• Manage relationships and logistics with multiple external vendors ,including catering, equipment rental, and specialized service providers, ensuring
• compliance with company standards.

Participant Support:

• Provide a welcoming and supportive environment for all participants, including patients, providers, employees, and external partners, addressing
• their needs and ensuring a positive experience. 

Studio Maintenance and Readiness:

• Ensure the studio space is consistently organized ,clean, and fully operational, proactively identifying and addressing any facility-related issues.

Maintenance Schedule Management:

• Develop and manage a proactive maintenance schedule for all studio equipment and infrastructure, coordinating with and supporting building operations teams to ensure timely and efficient repairs and preventative maintenance.

Adaptability and Problem Solving:

• Quickly pivot and adapt to changing session requirements, unexpected challenges, and partner requests with a solution-oriented
• approach.

Compliance and Security Adherence:

• Operate within a highly regulated and restricted environment, strictly adhering to all security, compliance, and privacy protocols related to sensitive participant data and confidential information.

Logistics and Inventory:

• Manage studio supplies, equipment inventory, and coordinate shipping/receiving as needed for session requirements.

Education Requirements:

• Bachelor's degree or higher in Event Planning, Meeting & Convention Management, Entertainment Management, Logistics, Show Production, or a related field.
• A minimum of 5 years of hands-on experience leading and supporting small to medium-sized meetings and events, with demonstrated experience managing multiple vendors, virtual and in-person technology, and operating within security and compliance-constrained regulated environments.

Work Conditions:

• This is a full-time, on-campus position located at the Studio in the South San Francisco campus. 
• The Facilities Coordinator will be required to be on campus every workday.
• Occasional travel to other locations may be required, up to 20% of the time, to support off-site initiatives or events.

The hiring range for this position is $41 to $51 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors

Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, Sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.