Duties: 

Enablement Program Manager - Hotels 

• About the Role We're looking for an experienced Enablement Program Manager to support the Hotels on the company’s team. 
• This is a contract position ideal for someone who thrives in fast-paced environments, loves building learning experiences that drive results, and can jump in to make an immediate impact.
• You'll work closely with our Senior Enablement Program Manager to develop and deliver training programs, optimize our learning tech stack, and support our go-to-market teams as they scale hotel partnerships globally.

What You'll Do

• Design and build training programs using instructional design best practices that help our Market Managers and Account Executives succeed. 
• Design and deliver role-based training programs, including mock calls, certifications, and playbooks. 
• Manage and optimize our learning management system, ensuring content is organized, accessible, and engaging. 
• Troubleshoot issues across our enablement tech stack and find creative solutions to keep things running smoothly. 
• Partner with cross-functional teams to translate business needs into effective learning experiences. 
• Use data from tools like Salesforce, Tableau, and Highspot to identify gaps and improve program effectiveness. 
• Take ownership of projects from start to finish with minimal supervision.

Required:

• 5+ years of experience in enablement, L&D, or instructional design. 
• Hands-on LMS administration experience (we want someone who can build courses, manage user access, and optimize the platform). 
• Experience in creating and delivering sales enablement content including: strong narrative, sales pitches, talking points, objection handling and standardized playbooks preferably in the hospitality industry. 
• Strong instructional design skills with a portfolio that shows you can create effective, engaging content.
• Strong cross-functional and stakeholder management skills.
• Comfortable working with typical tech company tools like Salesforce, Tableau, Slack, Google Workspace, Asana, Airtable. 
• Experience supporting GTM teams—sales, account management, or partnerships.
• Highly organized with excellent project management skills.
• A solutions-oriented mindset—when you spot a problem, you come with ideas to fix.

Nice to Have:

• Background at a SaaS company, especially in L&D or Enablement roles. 
• Experience with Highspot, Gong, or similar enablement platforms. 
• Familiarity with hospitality, travel, or marketplace business models. 
• Comfort moving fast and adapting to changing priorities. 

Who You Are: 

• You're someone who gets energized by solving problems and making things work better. You don't wait to be told what to do, you see what needs to happen and take initiative. You're comfortable working independently but know when to ask questions. 
• You appreciate well-organized systems and enjoy creating structure where it's needed.
• You thrive when you can see the direct impact of your work on people's success, and you're excited about helping a team scale efficiently.

The hiring range for this position is $86 to $96 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors.

Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.

#ZR