Duties: 

• As a High-Risk Incident Coordinator, you will be responsible for conducting retrospective analyses of the most severe online and offline incidents in relation to the operability of current state Trust defenses. 
• Your main objective will be to identify and inform potential remediation opportunities and provide insights into future Trust defense expansion capabilities.

Responsibilities:

• Perform retrospective investigative reviews of severe incidents to analyze the effectiveness of current Trust defenses. 
• Identify potential remediation opportunities and recommend appropriate actions to improve Trust defenses. 
• Provide insights and feedback to Trust experts for future expansion capabilities.
• Collaborate with individuals and teams across the Trust organization to ensure comprehensive analysis and remediation. 
• Assist in the management and coordination of remediation efforts for identified issues. 
• Monitor and evaluate the impact of Trust Rapid Response (TRR) reviews on the prioritized Trust planned work. 
• Maintain accurate documentation of TRR processes, findings, and recommendations.

Skills: 

• 5-7+ years of proven experience in Planning, Operations, or Consulting roles preferred. 
• Strong proficiency with project management tools, specifically Airtable (and others, including Asana, Confluence, and Jira). 
• Strong proficiency with Google Suite (Docs, Sheets, Slides, etc.), including formulas for automation. 
• Experience working in a highly cross-functional environment where communication with multiple groups and stakeholders is imperative. 
• Familiarity with communication tools including Slack, Gmail, and Zoom. 
• Strong analytical skills and the ability to work with complex data sets. 
• Excellent attention to detail and the ability to identify patterns and trends in incident data.

The hiring range for this position is $44 to $52 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors.

Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.

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