We are seeking a Parts Manager for a locally owned full-service repair and parts facility in Yellowknife, to join their team. As a Traction Parts Distributor, they are the leading place for heavy truck equipment and generator repairs and parts in Yellowknife and the North West Territory. In 2024, they opened a new headquarters in Yellowknife with a 3,000 sq. ft. parts area with a front and back service counter. Now, they have the opportunity for a hands-on manager to help grow the service and parts business. 

Why This Opportunity?

• Mission and Values: Dedicated to delivering innovative solutions, exceptional service, and fostering long-term relationships with customers and employees.  
• Growth and Stability: A growing organization with a strong market presence and the ability to expand throughout NWT and Nunavut. 
• Impact: Play a pivotal role in ensuring the efficiency and profitability of the service and parts department, directly contributing to the company’s success.  
• Career Growth: Opportunities to train parts people and expand sales. 
• Leadership Role: Take charge of a critical department, leading a team and making strategic decisions that drive results.  
• Industry Expertise: Gain deeper insights into the Trucking, Power Generation and heavy equipment industry while working with top-tier brands and cutting-edge technology. 

Role Overview: 

Key Responsibilities: The Parts Manager is responsible for the daily operations of the parts department for heavy equipment repair and sales. This role will also manage inventory (Truck, Generator and Heavy Equipment Parts) and coordinate with technicians and customers. Ensuring efficient ordering processes and excellent customer service are also key in this position. 

Key Qualifications to Succeed: 

• Experience: Proven experience in parts management, preferably in the heavy truck or heavy equipment industry 
• Skills: Strong leadership, communication, and customer service skills. Proficiency in inventory management software and Microsoft Office Suite.  
• Certifications: Parts Technician Certificate (preferred).  
• Licenses: Class 5 Driver’s License (required). 

Reporting and Team Dynamics: Reporting directly to Kyle Hodges, the Founder and President. The Parts Manager will lead two Parts people and work collaboratively with the Service Manager and the Service Technician to contribute effectively to organizational goals. 

Work Arrangement: Full-time Permanent Relocation Required 

Work Schedule: Monday to Friday, with some work on Saturdays and Sundays as required, particularly in the busy Winter Season. 

Work Location: 105 Merlin Rd, Yellowknife, NT X1A 0G8

● Yellowknife NWT: Permanent Relocation required to a City of 20,000 people with Lower Tax Rates than every province in Canada additionally, Northern Residents' Deduction (Basic Residency Amount) could reduce taxable income by up to $4,745 and Student 

Financial Assistance for Children of up to $10,000 a year in grants. 

● Work Culture: A collaborative and supportive environment that values teamwork, innovation, and employee well-being. With Weekly Management Meetings and an all-hands-on-deck attitude to help customers. 

Compensation: CA$ 130,000 - 150,000 

Employee Benefits: 

• Health Insurance 
• Paid Time Off  
• Flexible time off beyond 2 weeks' vacation 
• Performance Bonus 
• Relocation Assistance
• Other Perks 

Recruitment/ Interview Process: 

1. Initial video screening with the headhunter.  
2. Video with the hiring manager and key stakeholders.  
3. Site and City visit with the President and key team members

Interested? Here’s how to apply: 

If you’re a motivated and experienced Parts Manager, call for a confidential discussion with Charlene at charlene@redsealrecruiting.com or Call or Text Direct: 1-250-508-3391 or Toll-Free: 1-855-733-7325.