Position Overview

The Human Resources Generalist performs a mix of complex, routine, and specialized duties related to multiple areas of Human Resources.  This position handles confidential information and sensitive situations, requiring good judgment and discretion.  Learn more at www.steelobrien.com.

Duties/Responsibilities:

• Provides overall administrative support to the HR department, including maintaining and processing documentation and records.  
• Coordinates the hourly recruiting processes such as posting open positions, reviewing resumes and/or applications, corresponding with applicants and supervisors/leads, scheduling interviews, checking references when applicable, and onboarding.  
• Builds positive working relationships with temporary agencies, serves as liaison, and submits temporary payroll and processes invoices. 
• Responsible for weekly payroll functions including timecard final reviews, answering employee questions, fixing timecard errors, collection of Time & Attendance Forms, reviewing and submitting payroll, and distributing checks.
• Maintains Time & Attendance point system and notifies HR Manager of necessary disciplinary actions.  
• Supports performance management and retention by tracking milestone dates for employees and temps (30-60-90-day evaluation reviews, 6-month anniversary for S&O employees and annual reviews), providing applicable documents to supervisors/leads and ensuring timely completion.  
• Answers frequently asked questions from applicants and employees relative to standard policies, procedures, benefits, hiring processes, etc.  Refers more complex questions to HR Manager.
• Manages the headcount gap report, and proactively involves the HR Manager if there are obstacles or negative trends.    Prepares routine reports for use by HR and Operations.
• Serves as primary point of contact for employees regarding COVID-19 related questions, keeping in contact with employees who must isolate/quarantine, operating as per written company policy, and stays up-to-date with latest federal, state and local policies surrounding COVID-19 to ensure workplace compliance.  
• Assists with various Disability, Paid Family Leave, FMLA and Workers’ Compensation requests, tracking, and paperwork.
• Assists with or coordinates projects, such as HR events, benefits open enrollment, performance management events, employee communications, company-wide meetings, etc.
• Assists with training programs and may conduct instructional and informational activities.
• Prepares and edits professional documents and correspondence for the organization.
• Protects employee confidentiality and complies with applicable federal, state, local, and company regulations and policies.  
• Performs other related duties as assigned.

Required Skills/Abilities: 

• Excellent organizational skills and attention to detail.
• Strong ability to assess a situation/task/project and independently take action to address/complete it.  
• Knowledge of office management systems and procedures.
• Ability to operate general office and computer equipment.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
• Ability to maintain confidential information and exercise good judgement.
• Ability to represent the company favorably with employees and exemplify company values.  Act as a champion of company culture, ethics and safety.
• Demonstrate ability to gain trust and respect of employees at all levels of the organization.
• Demonstrate empathy and advocate for employees.
• Listen respectfully to ideas and concerns, and communicate in a positive manner with all employees.

Qualifications:

• Associate degree in HR, business or a related field required.  Bachelor’s degree preferred.
• Three or more years of HR experience including multiple areas of HR
• HR certification such as aPHR, PHR, or SHRM-CP is a plus
• Able to perform the physical demands of the job, including:
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to safely navigate a manufacturing environment.  

Culture: 

• Support and participate in company functions.  
• Accessible and approachable, respecting intellectual integrity and valuing individuality, building and fostering working relationships with business stakeholders from a variety of backgrounds, thus enabling a partnership mentality.
• Collaborative team player with his/her ego well in check.
• Open to feedback, continuous learning and committed to ongoing self-improvement.
• Adhere to and respect confidentiality.
• Embody our values of Integrity, Trust, Creativity and Courage, Teamwork, and Excellence.