The Director of Operational Excellence will be a key member of the Operations management team, responsible for driving strategic initiatives to continuously reduce costs, accelerate build times, and enhance safety in the construction of our multi-tenant homes.

This role combines strategic leadership and hands-on process design: you’ll architect scalable playbook while ensuring new systems are piloted, tested, and successfully implemented across projects. This leader will be a proven innovator and problem solver, leveraging best-in-class methodologies and technologies to ensure delivers class-A housing at class-B cost points.

Key Responsibilities

• Lead process improvement strategies to optimize construction efficiency, reduce costs, and enhance safety and quality across all project phases.
• Deliver construction scalability by creating a world-class Playbook — modular assembly guides and standardized work instructions that allow homes to be built consistently in any region, by any team, at any scale.
• Identify, analyze, and resolve process inefficiencies using data-driven methodologies (Lean, Six Sigma, Kaizen, etc.), with a focus on faster and safer assembly of modular buildings.
• Collaborate with cross-functional teams (design, architecture, engineering, manufacturing, field operations) to pilot and scale innovative solutions, automation, and new building technologies.
• Evaluate and implement digital construction technologies (BIM, automation, robotics, digital twins) to accelerate innovation.
• Map and document workflows, conduct root cause analysis, and benchmark against industry standards to set measurable improvement goals.
• Drive change management by fostering a culture of continuous improvement, engaging and training staff at all levels in new processes and best practices.
• Monitor and report on key performance indicators (KPIs) related to cost, speed, safety, and quality; adjust strategies as needed to achieve organizational objectives.
• Oversee process improvement projects from concept through implementation, ensuring timely delivery, adherence to budget, and achievement of desired outcomes.
• Provide regular insights and recommendations to senior leadership on operational performance and opportunities for further enhancement.
• Promote knowledge sharing and hands-on leadership to drive a visible and sustainable culture of improvement.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Construction Management, Industrial Engineering, or a related field.
• 7+ years of experience in construction, manufacturing, or process improvement roles, ideally in modular or prefabricated building environments.
• Proven track record of leading successful cost reduction, efficiency, and safety improvement initiatives.
• Strong analytical, problem-solving, and project management skills.
• Expertise in Lean, Six Sigma, or similar continuous improvement methodologies.
• Excellent communication, collaboration, and change management abilities.

Ideal Candidate Profile

• Thrives at the intersection of manufacturing discipline and construction innovation.
• Motivated by the opportunity to solve the housing crisis through scalable, repeatable engineering systems.
• Equally comfortable on the factory floor, in the field, or at the executive table.
• An innovative thinker who thrives on solving complex operational challenges and driving measurable results.
• Passionate about affordable, high-quality housing and committed to mission.
• Comfortable in a fast-paced, entrepreneurial setting and able to adapt to evolving priorities.
• Will need to spend time in the Field (~25%) studying and witnessing the Field Assembly process

Reporting Structure

• Reports to: Executive Vice President of Operations.
• Direct reports: Continuous Improvement Engineer.

This highly visible role will have significant influence on operational excellence and strategic growth.

What’s in It for You

• A once-in-a-generation chance to redefine how the world builds homes.
• Direct influence on growth — your systems will become the backbone of our expansion.
• A mission-driven team committed not only to innovation, but to addressing the urgent need for affordable, sustainable housing.
• Opportunities for personal growth, professional development, and tangible impact on the future of housing.
• A passionate, innovative, and dynamic team that thrives on creativity and forward-thinking.
• Competitive compensation, benefits, and an inspiring work environment.