Position Summary

We are seeking a Vice President, Warehouse Operations to lead and transform enterprise-wide warehousing, distribution, inventory management, and logistics execution capabilities. This executive will build a best-in-class warehouse organization that operates with the discipline, efficiency, and customer-centricity of a leading third-party logistics provider (3PL) while supporting the company’s rapid growth and expansion across North America.

Strategic Leadership

• Develop and execute a world-class enterprise warehousing and logistics strategy aligned with company’s growth objectives.
• Create a scalable warehouse operating model across all facilities.
• Lead warehouse network planning, expansion, and optimization initiatives.
• Establish operational standards, KPIs, and governance processes across all warehouse locations.
• Partner with Manufacturing, Supply Chain, Customer Service, Procurement, Transportation, and Finance to ensure company’s warehouses support all stakeholders throughout the organization and our customer base.
• Serve as a senior point of contact for key customers to ensure seamless execution and a 3PL-grade customer experience.

Warehouse Operations Management

• Provide direct leadership for all warehouse facilities and warehouse management teams across North America.
• Ensure consistent execution of receiving, storage, inventory control, picking, shipping, and material handling processes.
• Drive warehouse productivity, throughput, service levels, and inventory performance.
• Establish labor planning models and workforce strategies to support operational demand.
• Ensure warehouse capacity planning aligns with customer service-level agreements (SLAs) and production requirements, balancing multiple customers' demand across shared facilities.
• Oversee seasonal demand planning and peak-volume execution strategies.

Safety, Quality, and Compliance

• Champion a safety-first culture across all warehouse operations.
• Ensure compliance with OSHA, FDA, GMP, SQF, customer, and regulatory requirements.
• Lead initiatives to reduce recordable incidents and improve overall workplace safety performance.
• Maintain warehouse readiness for audits, inspections, and customer visits.
• Ensure compliance with all inventory traceability and product handling requirements.

Inventory Management

• Establish best-in-class inventory control processes and standards.
• Drive inventory accuracy, cycle count compliance, and reconciliation processes.
• Partner with Supply Chain, Finance, and customers to improve inventory visibility and deliver customer-facing inventory reporting.
• Minimize inventory losses, damages, and obsolescence.
• Ensure proper management of raw materials, packaging materials, WIP, and finished goods inventories.

Technology and Systems

•       Lead design, utilization, and optimization of all warehouse and logistics systems including SAP S/4HANA, Elettric 80 WMS, YMS software, and other ERP platforms.

•       Directly oversee custom implementations and enhancements throughout the software suite.

•       Oversee all automated warehouse programs, including the LGV fleet,.

•       Embrace AI and machine-learning tools to drive demand and labor planning, warehouse modeling and simulation, advanced analytics, and automated reporting.

Financial Management

• Own warehouse operating budgets and customer-level P&L across all facilities, including cost-to-serve and margin performance by account.
• Develop annual operating plans and capital expenditure strategies.
• Work with the Sales & Finance teams to develop and manage storage, handling, and accessorial billing and rate structures that fully recover cost-to-serve, and identify opportunities to improve the cost structure while maintaining service and quality standards.
• Monitor labor productivity, storage and handling costs, equipment utilization, and operational expenses against billed revenue to protect operating margins.
• Deliver financial performance against established targets.

Talent Development

• Recruit, develop, and retain high-performing warehouse leadership teams.
• Build succession plans for key operational positions.
• Establish leadership development programs and operational training standards.
• Foster a culture of accountability, engagement, and operational excellence.
• Lead performance management processes across the warehouse organization.

Continuous Improvement

• Lead Lean, Six Sigma, and operational excellence initiatives across the warehouse network.
• Identify and implement process improvements that increase productivity and reduce costs.
• Standardize best practices across all locations.
• Drive warehouse automation and technology initiatives where appropriate.
• Establish a culture of accountability, data-driven decision-making, and continuous improvement.

Qualifications

Required:

·       Bachelor’s degree in supply chain, Logistics, Engineering, Business, or related field.

·       15+ years of progressive leadership experience in multi-site warehousing, distribution, logistics, or supply chain operations.

·       Third-party logistics (3PL), public/multi-client warehousing, or high-volume contract manufacturing experience.

·       Demonstrated history of administering effective billing and cost-to-serve structures.

·       Extensive hands-on SAP S/4HANA experience, including leading custom implementations, configurations, and enhancements in a warehouse or supply chain environment.

·       Experience both manual (forklifts) and automated (LGV fleet) warehousing environments.

Preferred:

·       MBA or Master's degree in a related field.

·       Lean Six Sigma certification.

Leadership Competencies

Strategic Thinking, Business Acumen, Operational Excellence, Customer Focus, Talent Development, Change Leadership, Executive Presence, Data-Driven Decision Making, Continuous Improvement, Cross-Functional Collaboration.