Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,500 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook and LinkedIn. (IR-RMNI)

We are actively seeking a Sr. Delivery Manager, Professional Services. The role may require periodic travel as necessary across the world.

Position Summary 

As part of our Rimini Consult group, the Sr. Delivery Manager, Professional Services, will have experience in managing and delivering multi-disciplinary projects or programs in challenging environments including excellent consulting and functional skills with specific experience focused on SAP and/or Oracle Platforms and other ERP solutions. He/she is expected to oversee and partner with existing internal and external subject matter experts in various technologies to develop proposals and project implementation plans and have an extensive background and experience in ERP consulting.

The role encompasses driving Project Implementations, Product Roadmap Analyses, reviewing and analyzing current system functionality. He/she will collaborate with all levels of client and internal IT (Information Technology) staff, while demonstrating professional written and oral communication skills, deep analytical skills, functional expertise, solution orientation, strategic thinking, the ability to establish rapport at all levels within the organization, and the ability to drive consensus.

Essential Duties & Responsibilities

Project Management and Governance:

• Participate in the entire project lifecycle, from scoping and planning to execution and delivery.
• Collaborate with sales teams to define project scope, timeline, and resource requirements.
• Manage resources effectively, ensuring the right skills and expertise for each project.
• Monitor project progress, identify potential risks or issues, and implement corrective measures.
• Provide technical guidance and oversee the implementation process, ensuring successful deployment.
• Ensure projects are delivered on time, within budget, and meet quality standards.
• Ensure adherence to industry best practices and quality standards throughout the implementation.
• Address client concerns or escalations promptly, maintaining strong relationships.

Pre-Sales:

• Engage with clients to understand their business requirements and strategic objectives.
• Collaborate with sales teams during pre-sales activities, providing technical expertise and solutions.
• Manage client expectations, ensuring alignment between project deliverables and customer needs.

This role is expected to be at least 80% billable.

Education

• Bachelor’s or Master’s degree, preferably in Computer Sciences and/or Information Technology or related field.

Location

• Remote - UK

Desired Experience

• 5 - 8 years’ experience leading full lifecycle ERP implementations and Upgrade projects. Experience in one or more of the functional domains (RTR, OTC, RTP, PTP, HCM, etc.). Confidence in discussing technology concepts, trade-offs, and opportunities in the field of ECC, S/4HANA, ABAP, PI/PO, MDG, GRC, SLT, Basis, Security, etc.  AND/OR leading Oracle/EBS ERP projects end to end, including Oracle Cloud, HCM, SCM, Financials, Oracle Application Framework, PL/SQL, and Oracle Databases and one or more of the following domains: OM, AR, AP, PO, and INV modules.
• Experience with a variety of project delivery methodologies including Waterfall, Agile, SCRUM, etc.
• 12+ years consulting or functional support experience working with enterprise applications, including strong client management experience.
• Demonstrated, proven track record in helping clients leverage their IT solutions to meet business objectives.

Desired Skills

• Strong analytical and problem-solving skills
• Strong project management skills
• Excellent organizational, communication, interpersonal, relationship building skills.
• Ability to adapt and perform in a dynamic work environment and work successfully in a cross-functional, matrix management environment.
• Expertise using common communication management tools: e.g., Salesforce, MS Project/Office, Etc.
• Strong local language and English verbal and written communication skills (above TOEIC score 740 level)
• Business-Level English verbal & written communication skills required, and fluency in Spanish a big plus.