Job Title: Billing Coordinator

Location: NYC, 10001

Salary/Payrate: $75K-$85K annually and AWESOME benefits!!!

Work Environment: Hybrid (3 days in office/2 remote)

Term: Permanent

Bachelor’s degree required: Yes

Referral Fee: AMS will pay $500 should the person you refer gets hired

JOB DESCRIPTION #LI-SS1

Our client is seeking a Billing Coordinator to become part of their New York team. The Billing Coordinator will be responsible for various aspects of client financial management, including detailed analysis of outstanding accounts, follow-up on aged receivables, and providing proactive billing support to firm partners.

Key Responsibilities

• Manage complex billing operations and perform in-depth client account analyses.
• Review aged receivable reports and proactively identify and address potential collection issues.
• Respond promptly and professionally to requests and inquiries from clients, attorneys, and administrative teams.
• Offer billing process expertise and support across the firm.
• Foster and maintain productive working relationships both within and outside the organization.
• Prepare invoices and related documentation, including backup materials for monthly reminders, write-offs, retainers, and on-account applications.
• Oversee billing and collection activities for assigned partners.
• Participate in managing the firm’s billing and collections helpline, assisting with client and attorney requests.
• Document meetings and discussions with partners, noting follow-up items and action steps.
• Continuously expand knowledge of billing systems, accounting procedures, and firm policies.
• Maintain comprehensive and current records for each partner and/or client.
• Update and track billing logs, reminder memos, and response records.
• Demonstrate strong interpersonal, verbal, and written communication skills to ensure effective collaboration.
• Utilize firm resources efficiently and responsibly.
• Adhere to firm protocols, operational guidelines, and confidentiality standards.
• Perform additional related duties as required.

Qualifications

• Demonstrated ability to work independently while developing new skills.
• Professional, courteous, and effective in interactions with colleagues and clients.
• Strong analytical, problem-solving, and troubleshooting skills.
• Proven ability to meet strict deadlines and handle time-sensitive tasks.
• Proficiency with billing and financial software (e.g., Aderant), as well as Microsoft Outlook, Excel, and Word; ability to quickly learn new systems.
• Exceptional attention to detail and accuracy in work product.
• Capability to manage multiple projects, handle changing priorities, and adapt quickly.
• Proven ability to manage confidential information with discretion.
• Strong organizational and prioritization skills.
• Comfortable working in a high-volume, fast-paced environment.
• Collaborative team player with the ability to work effectively both independently and within a group.
• Willingness to travel and adjust work hours to meet business demands.

Education & Experience

• Bachelor’s degree required.
• Minimum of one year of experience in legal billing, accounting, or client financial analysis within a professional services environment.