Job Title: Technical Trainer

Location: Los Angeles CA 90067 (Century City)

Salary/Payrate: $100K-$115K annually and AWESOME benefits!!!

Work Environment:  Hybrid (2 days WFH)

Term: Permanent / Fulltime

Bachelor’s degree required: NO

Referral Fee: AMS will pay $500 should the person you refer gets hired



JOB DESCRIPTION #LI-PN1

As part of the Professional Development team, the Technical Trainer delivers technical learning programs on a variety of topics offered to our client’s attorneys and staff, including regular New Hire Onboarding. Learning Specialists collaborates with instructional designers, subject matter experts, stakeholders, and project teams to create, design, and develop job aides, quick reference cards, guides and other resources used when conducting instructor-led programs. This is a hybrid role requiring local in-office presence several times a week. Candidate should also be flexible to work overtime as needed.

Key Responsibilities:

• Delivers learning programs for attorneys and staff on the firm’s core technical applications. Training delivery formats include in-person classroom, virtual training, and one-on-one instruction
• Regularly facilitates Global New Hire Onboarding for the North American offices
• Effectively uses the firm’s virtual platforms to ensure the learning environment is engaging; working in conjunction with other members of the learning team as needed to keep up with the new features of the virtual platforms
• Serves as training lead where project management skills will be required to coordinate efforts and resources within the Professional Development team as part of a larger project team
• Works with instructional designers to ensure firm-branded templates are used and that deliverables are reviewed for quality assurance prior to implementation
• Builds relationships with various stakeholders in the US offices to understand their business objectives and align training efforts
• Designs and develops world-class engaging programs and curricula for their offices as needed; define objectives, outline course content and exercises, develop content, assessments and supporting materials for learning efforts
• Partners with regional human resource professionals, business directors or operational department heads to conduct needs analysis to recommend and implement appropriate learning programs to address skill gaps and provide feedback to management
• Teams up with software rollout teams by participating in pilot orientation sessions, conducting testing and reporting results, soliciting feedback from pilot users, and compiling statistics of overall pilot results
• Generates class rosters, reports, and updates attendance in our client’s Learning Management System
• Provides metrics on learning programs as requested
• Stays up to date with industry and field current trends
• Performs other job-related duties as required

Qualifications

Skills & Competencies:

• Proven proficiency in delivering technology training programs in-person and virtually
• Strong technical and project management skills
• Ability to establish credibility with client base as a valuable resource and consultant in technical training and applications
• Must be proficient in the application of instructional design
• Excellent verbal, written and interpersonal communication skills in the English language
• A self-starter who takes ownership of assigned projects and shows commitment to the job; ability to work independently
• 5 years of experience in a training environment, preferably in a professional services organization; prior legal industry experience a plus
• Bachelor's Degree or equivalent experience in Technology, Education, or related field preferred
• Certified Professional in Learning and Performance a plus
• Strong technical knowledge of multiple software applications used in a legal environment including MS Office 365, iManage or similar large document management system, and BigHand or similar document production tools