Job Title: Billing Specialist

Location: Detroit (48226), Chicago (60654), or Remote

Salary/Payrate: $75k-$85k, bonus and AWESOME benefits!!!

Work Environment: Hybrid (4-1 first 6 months then 3-2)

Hours of Operation: 8:00 – 5:00

Term: Permanent

Bachelor’s degree required: Preferred

Referral Fee: AMS will pay $500 should the person you refer gets hired

JOB DESCRIPTION #LI-SS1

Our client, a premier business law firm with an international practice, is looking for a Billing Specialist in our Detroit or Chicago Office.

The Billing Specialist is crucial in managing the financial aspects of intellectual property services. This position is responsible for overseeing both the billing and administrative functions of a complex and high-volume intellectual property portfolio. The role includes reviewing time entries on prebills for accuracy, tracking billable activities to determine billing milestones, creating, and sending invoices, reconciling billing discrepancies, and ensuring timely payments. The Billing Specialist works closely with and facilitates both the Billing Department and the firm's Intellectual Property Department attorneys to ensure accurate invoicing, timely payments, and efficient billing operations. The ideal candidate will possess strong attention to detail, excellent problem-solving skills, and the ability to communicate effectively with internal teams and clients to ensure financial accuracy and client satisfaction within the intellectual property sector.

 RESPONSIBILITIES

• Oversee all aspects of legal billing, ensuring accuracy and compliance with client guidelines.
• Generate, review, and manage accurate and timely invoices for the IP team’s services.
• Review and edit pre-bills, ensuring time entries are correctly allocated to matters and in accordance with client policy.
• Track billable activities to determine billing milestones and communicate new or updated client policies to timekeepers.
• Draft invoices based on partners’ mark-up, including write-offs, in accordance with firm policies/procedures.
• Identify and resolve billing discrepancies by investigating issues and collaborating with internal teams.
• Perform time entry narrative changes with respect to additions, corrections, and deletions.
• Process and submit electronic LEDES invoices through various e-billing platforms (e.g., BillBlast, Serengeti, TyMetrix), troubleshooting and resolving submission errors.
• Communicate with clients and attorneys to address billing inquiries and ensure timely payments.
• Reconcile client accounts to maintain accuracy in financial records and assist with entering PTO vendor-related expenses.
• Prepare and analyze billing reports for internal stakeholders and clients, identifying trends and areas for process improvement.
• Maintain billing records and ensure compliance with firm policies, industry standards, and intellectual property laws and regulations.
• Support the billing team in improving workflows and optimizing efficiency.
• Handle confidential client data securely and maintain high ethical standards.
• Facilitate communication and collaboration between the Billing Department and the firm's Intellectual Property Department attorneys.
• Ensure timely and accurate billing by managing the entire billing process from prebill review to final invoicing.
• Assist with special projects and other tasks as assigned by the Billing Manager or Intellectual Property Department.

QUALIFICATIONS

• Bachelor’s degree in Accounting, Finance, Information Technology, or a related field, or equivalent progressive experience.
• Previous experience in e-billing or billing, with knowledge of electronic billing systems including tracking status, troubleshooting, and working with clients/attorneys to resolve problems.
• Proficiency in using Aderant or Elite 3E Billing Software.
• Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong skills in reconciliation, financial reporting, and data entry.
• Excellent attention to detail and problem-solving abilities.
• Effective time management skills.
• A strong client service approach and team orientation, with the ability to speak effectively and respond to common inquiries or complaints from all levels of clients and professional support staff.
• Excellent interpersonal and communication skills necessary to maintain effective relationships with partners, attorneys, clients, and staff, exhibiting a high degree of responsiveness, diplomacy, and professionalism in these interactions.
• Knowledge and experience in client communication within the financial or legal industry.