Hematology Strategic Account Manager, West

The Hematology Strategic Account Manager is responsible for the sale and support of Stemline products to both existing and potential customers. The goals of this position are to acquire new customer business, increase market share through acquiring new accounts or expanding business in current customers, develop and encourage strong customer relationships, build brand loyalty, and to provide customer satisfaction.

This territory will cover Southern California and most of Arizona. Someone based in Southern California or Phoenix is ideal. This is a large geography because it covers an ultra-rare disease (hematology / BPDCN). This role is a backfill for a representative who has resigned.

Responsibilities

• Sell products to all potential and existing customers in the designated territory to achieve overall territory revenue goals.
• Create strategic business plans for all key customer opportunities.
• Serve as a key business partner to clients and develop and maintain strong business relationships.
• Track, report and analyze territory opportunities with the National Sales Director (NSD) on a routine basis.
• Develop relationships with hospital HCPs through conversations, meetings, and participation in conferences; make new contacts within hospitals and identify key decision makers to facilitate future orders.
• Provide post-sales support for all territory business.
• Respond to customer needs and complaints regarding products and/or service by developing feasible solutions or working with other related personnel (e.g. clinical, marketing) to develop optimal solutions.
• Plan, prioritize, monitor, and track all sales cycle events utilizing CRM.
• Monitor and report customer satisfaction, support, or issues to the Regional Sales Director.
• Monitor and update individual forecasted product volume data on a regular basis.
• Meet individual sales/business targets as provided by Management.
• Attend all required Quality & Compliance training at the specified interval.
• Ability to work flexible hours and weekends to meet business and/or customer needs as directed.
• Participate in any and all work activities as assigned by management.
• Build compliance into all aspects of work by maintaining compliance with all Federal and State regulatory requirements.

Basic Qualifications

• Bachelor’s Degree.
• Minimum of 7 years pharmaceutical/biologic experience with at least 3 years in hematology (public posting: hematology/oncology).
• Rare disease experience is preferred.
• Proven sales track record in the relevant product line.
• Must have a valid driver’s license.
• Clinical knowledge of the hematology/oncology product category, in particular biologics.
• Solid understanding and application of business concepts, procedures and practices.
• Demonstrated ability to exceed business plan/quota, and able to develop sales plans for all required opportunities.
• Capable of managing time and resources within the assigned territory in conjunction with near-term plans to ensure the territory’s objectives are achieved.
• Ensure compliance with governmental and Stemline regulations. Maintain honesty, integrity and an excellent work ethic.
• Able to enhance teamwork within the region and maintain a collaborative relationship with all levels of the organization.
• Implement assigned operations within an established budget.
• Able to influence others and function effectively in a team environment.
• Excellent interpersonal, organizational, communication and listening skills.
• Entrepreneurial approach to market environments.
• Basic to intermediate Microsoft Office skills in Excel, Word and Outlook, and CRMs.

Please no biosimilar, generics, or diagnostics reps.

Compensation

• Base salary range: $180,000–$215,000 (slightly lower than the solid tumor team).
• Incentive compensation (IC) target: $64,000 per year (slightly higher than the solid tumor team).
• Benefits (from the public posting): Fidelity 401(k) with company match, PPO and HDHP insurance plans, company-paid Basic Life & AD&D insurance, and pre-tax FSA/HSA programs.

Travel

Travel is required to customer sites, including overnight travel that will vary depending on territory. Minimum expected travel is 50%+.

Employment type: Full-time. Seniority level (public posting): Mid-Senior level. Public posting: https://www.linkedin.com/jobs/view/4488881817/