Position: General Manager
Location: South End, Charlotte, NC
An established, high-energy Mexican restaurant & bar in Charlotte’s South End is seeking an experienced and results-driven General Manager to lead daily operations. This is an opportunity to shape culture, elevate standards, and grow sales at a vibrant, neighborhood-focused concept.
About the Restaurant
This full-service concept delivers a lively, casual atmosphere with a focus on hospitality, consistency, and accountability. The leadership team is engaged and committed to building a motivated, guest-centric operation that performs at a high level.
What We Serve
- Mexican-inspired menu centered on tacos and shareables
- Fresh, approachable fare suitable for high-volume service
- Full bar with cocktails, beer, and a guest-forward beverage program
- Energetic, social ambiance aligned with the South End neighborhood
What You’ll Do
As GM, you’ll own day-to-day execution and team leadership, raising the bar on service, quality, and efficiency while driving sustainable sales growth.
Key Responsibilities:
- Lead front- and back-of-house operations with a visible, hands-on presence
- Hire, train, coach, and retain a high-performing team; build bench strength
- Uphold standards for food quality, speed, cleanliness, and guest satisfaction
- Oversee the bar program (service standards, inventory, ordering, cost controls)
- Manage scheduling, labor, and vendor relationships; track KPIs and budgets
- Partner with ownership on initiatives to increase weekly sales and reviews
- Foster a culture of accountability, teamwork, and positive morale
What We’re Looking For
- 3+ years in a GM or AGM role within casual or fast-casual full-service concepts
- Proven track record improving operations, guest experience, and sales performance
- Bar program oversight experience required (service standards + controls)
- Reliable tenure and professional maturity; strong floor presence and follow-through
- Comfortable in a fast-paced, high-visibility urban setting; Charlotte market familiarity is a plus
What We Offer
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Base Salary: $75,000–$80,000 + benefits
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Bonus: Up to $10,000 (performance-based)
How to Apply
Interested candidates can aply here or send a resume and brief introduction to:
📧 andrew@haakerecruiting.com