AI is already funded, prioritized, and expected to deliver. Now, we need the right leader who can make it actually work at scale.

One of Blackmere’s clients has already invested in the tools, experimentation, and executive alignment needed to win with AI. What’s missing today isn’t ambition or resources - it’s execution.

This role exists to close that gap.

You’ll report directly to the CIO and take ownership of building an enterprise AI transformation function from the ground up - one that drives measurable impact across revenue, efficiency, and customer experience. This is not only a “vision-setting” role. It’s a build-and-deliver mandate with visibility at the highest levels of the company.

Why This Role Is Different

This is not a greenfield experiment. We have funding, urgency and executive commitment at the CEO level.

But today:

• AI efforts are fragmented and overly reliant on external consultants
• Impact is inconsistent and difficult to measure
• There’s no unified operating model or governance
• Adoption varies widely across the business

The expectation is clear: build the function, operationalize AI, and deliver measurable outcomes - fast.

If you’re looking for a role where you can define how AI actually works inside a modern enterprise - and see the results within 12–24 months - this is it.

What You’ll Own

Build the Machine

Stand up and scale an enterprise AI Center of Excellence. Transition from a contractor-heavy model to a durable, high-performing internal team. Shape the structure, talent, and capabilities needed to deliver at scale.

Define How AI Works

Create the operating model that makes AI repeatable: intake, prioritization, governance, delivery, and measurement. Bring consistency to how ideas become production-grade solutions.

Deliver Real Outcomes

Drive initiatives that move the business:

• Revenue retention (GRR / NRR)
• Cost efficiency and EBITDA
• Cycle time reduction and productivity gains
• Customer experience improvements (CSAT, NPS)

Tie every initiative to measurable impact- and prove it.

Scale Adoption Across the Enterprise

Move AI from isolated pilots into embedded workflows across Sales, Customer Experience, Finance, Product, and Operations. This isn’t about experimentation - it’s about changing how work gets done.

Build the Foundation

Standardize platforms, tools, and architecture to enable scalable AI:

• Copilots and agentic workflows
• End-to-end process automation (quote-to-cash, support, onboarding, renewals)
• AI-driven decisioning embedded in systems and products

Own Governance & Risk

Establish responsible AI practices across privacy, security, compliance, and model governance - creating confidence at the executive and board level.

Lead Change at Scale

Drive adoption through influence, enablement, and communication. Equip teams with the tools - and expectations - to leverage AI effectively.

What Success Looks Like

Within your first 6–12 months:

• A fully operational AI function with a scaled internal team
• A clear, functioning intake-to-delivery model
• Measurable progress toward large-scale automation goals
• Early wins across multiple business functions
• Executive-level reporting that clearly shows business impact

Within 12–24 months:

• AI embedded across all major workflows and functions
• Consistent adoption across the organization
• Tangible improvements in revenue, efficiency, and customer outcomes
• Recognition as an AI-forward, execution-driven organization

Who You Are

You’ve done this before - and not just in theory.

You are an operator first, strategist second. You don’t stop at vision - you build the system, drive adoption, and deliver results.

You likely bring:

• 15+ years in technology, product, or data, with significant leadership experience
• A track record of delivering AI and automation outcomes at enterprise scale
• Deep expertise in:
• Generative AI (LLMs, agents, orchestration, RAG)
• Workflow automation and integration platforms
• Enterprise architecture and data ecosystems
• Experience driving transformation across multiple business functions
• Strong executive presence - you can influence and challenge C-level stakeholders
• A bias for execution and accountability tied to measurable business outcomes

You know how to move from:

• Pilot → Production
• Fragmentation → Standardization
• Experimentation → Enterprise capability

And you know how to make transformation stick.

What’s In It for You

• Enterprise-wide impact: Every function, every workflow, every major business outcome
• True executive mandate: Visibility and alignment at the CIO and CEO level
• Build from the ground up: Define the operating model, team, and long-term capability
• Real investment: Budget, tools, and appetite already in place
• Career-defining scope: The opportunity to operationalize AI at scale - not just talk about it

This is a rare window where the conditions are already in place - but the outcome is not. You’ll be the one who closes that gap.

Blackmere is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.