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Business Support Analyst - Gas Utilities 103
San Francisco, CA
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ENTRUST Solutions Group is an ENR Top 100 company. We are a community of people, 3,000+ strong, who are committed to our clients and each other. We are diverse, talented, dedicated, and wholly focused on not only meeting the needs of our clients but exceeding their expectations.

We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies. With first-hand experience operating and maintaining energy infrastructure, our engineering professionals provide expertise in Renewables, Power Services, GIS and Data Solutions, Automation Integration, Pipeline Engineering, Integrity Services, Industrial Solutions, Telecommunications, and Process Safety Management.

At ENTRUST, we work together as a team to accomplish more than we would individually, delivering innovative engineering solutions to meet our clients’ needs, while consistently maintaining the highest level of ethics and integrity.

We are passionate about what we do, how we do it, and who we do it for. We work with a smile, connect easily with others, and believe that work-life balance and a flexible work environment benefit everyone.

In return for top talent, ENTRUST Solutions Group offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect and the challenge of contributing to the continued success of our organization.


We are seeking a Business Analyst with extensive experience in SharePoint automation for a role with our team!


Location: Must live in the San Francisco, CA Bay Area

  • Evaluate current business processes and identify opportunities for improvement through SharePoint automation
  • Design, develop and implement SharePoint workflows and solutions to automate business processes
  • Serve as a SharePoint subject matter expert, providing technical and strategic guidance to stakeholders
  • Collaborate with cross-functional teams to gather requirements, understand business needs and translate them into technical specifications
  • Create and manage project documentation including functional specifications, technical specifications, user manuals, and system administration guides
  • Monitor, manage and provide regular updates on project progress to stakeholders
  • Troubleshoot SharePoint-related issues and ensure optimal performance and user satisfaction
  • Conduct training and provide user support for SharePoint solutions



  • Proven experience as a Business Analyst
  • Bachelor’s degree in Business or a related field
  • Expert-level understanding of SharePoint 2016/2019/Online, SharePoint Designer, Power Automate and Power Apps
  • Hands-on experience in implementing automation in SharePoint such as workflow creation, form development, Power Automate flows, etc.
  • Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows
  • Strong verbal and written communication skills, with the ability to liaise effectively between technical and non-technical stakeholders
  • Knowledge of SQL, HTML, CSS, JavaScript, and CAML queries is a plus

 All offers are contingent upon receipt of satisfactory results of a pre-employment drug test and criminal background screening. 

ENTRUST Solutions Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, and gender identity.

Compensation and Benefits:

               This position pays between $68,640 and $79,040 annually and is an exempt position.

·              Benefits offered include company sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually.

·               Full time employees are eligible to earn PTO hours.

·              May be eligible for discretionary bonus as determined by the company



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