Role: Senior Jira Administrator

Contract

Location: NYC

Hybrid - 2 days Onsite

•    Bachelor’s or master’s degree in computer science, Computer Engineering, or related technical discipline preferred

•    8 to 10 years of experience on Jira System Administration.

•    Understanding of Web Technologies (Cloud/AWS, HTML, CSS, JavaScript, Python, Java)

•    High degree of familiarity with Unix/Linux environment.

•    Demonstrate experiences with Database, SQL etc.

•    Develop and maintain automation workflows in Atlassian JIRA, Confluence, and other Atlassian products including tool administration and customization.

•    Create JIRA projects, queries, and reports.

•    Install and configure plugins (including custom) and deploy to extend JIRA capabilities, make dashboards for JIRA Connect add-ons, configure custom fields, support JIRA configurations.

•    Design custom JIRA workflow for different issue types to assist in Automation of provisioning, build & deploy servers, and applications as well as other continuous integration workflows.

•    Develop JIRA templates, complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA.

•    Responsible for maintenance, administration, upgrade, and enhancements to JIRA, Confluence and integrations with other tools or plugins.

•    Collaborate with cross-functional teams across organization, gather requirements to develop, and deliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk, Confluence etc.)

•    Working knowledge on Scrum /Agile methodologies and ITSM support framework.

•    Demonstrate ability to learn new technologies and collaborate well the team.