Description:

LOCAL CANDIDATES

Position Description:

⦁ Work with architects, domain experts and senior developers to produce and maintain world-class documentation, including: Architecture Patterns, Standards and Best Practices of using Common technologies, Integration Guides, and technology platform documentation.

⦁ Build and maintain client aids that go beyond traditional documentation, such as intuitive flow diagrams, technology selection criteria flow, video, user demos, and other educational techniques.

⦁ Learn complex concepts, and communicate the information in a way that is engaging and understood by users - mainly code developers and software architects.

⦁ Create technology approach and strategy presentations for senior management.

Manage content on Jive, Teams, SharePoint.

⦁ Gather customer feedback on documentation to improve usability.

⦁ Monitor metrics on the usage of educational materials as well as direct customer feedback to prioritize future investments.