Executive Summary:

The Desktop Monitoring & Tools (DMT) Team provides development, engineering, and tool design solutions for end users, EUS, and other technology teams across the firm. The solutions include check scripts, user-facing tools, troubleshooting tools, and automation of common repeatable tasks. The team works with a myriad of technologies across the organization to ensure the right solutions are developed for the greater good of our clients.

Responsibilities include:

-Gather requirements for each project and develop scripts/tools to meet the needs of such project

-Responsible for design, development, automation, management, monitoring, and enhancements of the monitoring tools and applications in the environment.

-Create custom scripts, and support the enterprise tools suite of monitoring applications.

-Design and configure customized monitors, alerts, and workflows

-Implement changes and/or new features to support and secure the monitoring environment based on direction and guidance from management.

Qualifications/Skills:

Required:

-Minimum 10 years of technical support, engineering, integration or development experience

-Expert-level experience with scripting with PowerShell of at least 5 years, including but not limited to developing: GUI products, support tools, automating custom solutions, login scripts, user-facing self-help utilities, etc.

-Solid understanding of PowerShell Remoting

-Knowledge of desktop packaging products (SCCM, MSI, Wise, etc.)?Experience with Windows client and server administration; Windows 7/10, Windows Server 2008

-Familiarity with Microsoft Active Directory environments and Group Policy management

-Experience supporting Microsoft Outlook with Exchange based email systems

-Strong knowledge of TCP/IP network transport and related protocols (CIFS, DFS, Kerberos, LDAP, RPC, DNS, etc.)

-Strong interpersonal and organizational skills; candidates must excel at developing action plans and coordinating efforts with multiple groups.

-Excellent writing skills; candidates must be able to document their analysis and recommendations for both technical and business audiences.

-Experience in requirements gathering

-Ability to develop test plans and methodologies for testing

-Preferred BS in Computer Science, Information Technology, and/or related Engineering degree

Desired:

-Previous experience supporting technology within the financial industry

-Scripting language experience (VBScript, JavaScript, Perl, and Python, WMI, and Batch.)

-Familiarity with database implementations; ability to understand and write SQL statements

-Experience in Enterprise Monitoring Tools

-Experience developing Citrix XenDesktop/XenApp implementations

-Experience searching/analyzing Splunk data, and creating Splunk alerts, reports, and dashboards.

-Prior knowledge of VMware and Citrix

-Experience/knowledge of performance engineering in large environments