Executive Summary:
The Desktop Monitoring & Tools (DMT) Team provides development, engineering, and tool design solutions for end users, EUS, and other technology teams across the firm. The solutions include check scripts, user-facing tools, troubleshooting tools, and automation of common repeatable tasks. The team works with a myriad of technologies across the organization to ensure the right solutions are developed for the greater good of our clients.
Responsibilities include:
-Gather requirements for each project and develop scripts/tools to meet the needs of such project
-Responsible for design, development, automation, management, monitoring, and enhancements of the monitoring tools and applications in the environment.
-Create custom scripts, and support the enterprise tools suite of monitoring applications.
-Design and configure customized monitors, alerts, and workflows
-Implement changes and/or new features to support and secure the monitoring environment based on direction and guidance from management.
Qualifications/Skills:
Required:
-Minimum 10 years of technical support, engineering, integration or development experience
-Expert-level experience with scripting with PowerShell of at least 5 years, including but not limited to developing: GUI products, support tools, automating custom solutions, login scripts, user-facing self-help utilities, etc.
-Solid understanding of PowerShell Remoting
-Knowledge of desktop packaging products (SCCM, MSI, Wise, etc.)?Experience with Windows client and server administration; Windows 7/10, Windows Server 2008
-Familiarity with Microsoft Active Directory environments and Group Policy management
-Experience supporting Microsoft Outlook with Exchange based email systems
-Strong knowledge of TCP/IP network transport and related protocols (CIFS, DFS, Kerberos, LDAP, RPC, DNS, etc.)
-Strong interpersonal and organizational skills; candidates must excel at developing action plans and coordinating efforts with multiple groups.
-Excellent writing skills; candidates must be able to document their analysis and recommendations for both technical and business audiences.
-Experience in requirements gathering
-Ability to develop test plans and methodologies for testing
-Preferred BS in Computer Science, Information Technology, and/or related Engineering degree
Desired:
-Previous experience supporting technology within the financial industry
-Scripting language experience (VBScript, JavaScript, Perl, and Python, WMI, and Batch.)
-Familiarity with database implementations; ability to understand and write SQL statements
-Experience in Enterprise Monitoring Tools
-Experience developing Citrix XenDesktop/XenApp implementations
-Experience searching/analyzing Splunk data, and creating Splunk alerts, reports, and dashboards.
-Prior knowledge of VMware and Citrix
-Experience/knowledge of performance engineering in large environments