Senior User Experience Designer
Contract
1 New York Plaza
New York
Operations Technology
Operations Technology is responsible for building and operating the technology platform for the Operations Division at Morgan Stanley. The Operations group are responsible for critical business processes that underpin the smooth functioning of the business including trade matching and settlement, cash processing, asset servicing and reference data management. The Firm operates at scale with up to 40 million trades processed on peak volume days and hundreds of billions of dollars of daily settlements with activity ongoing in multiple countries and currencies across the globe. There is a great breadth of financial products that our Operations plant handles across equity and fixed income, from cash products to complex derivatives and loans. We seek to differentiate ourselves with our strong focus on our clients and ensuring they receive first class customer service. We are a global technology team with a presence in New York, Montreal, London, Glasgow, Budapest, Mumbai, Bengaluru, Hong Kong, Tokyo, and Shanghai and we work closely with our Operations partners globally. We are organized into Agile delivery teams closely aligned with Operations product owners, and there is an opportunity to directly see the business benefit of the solutions we develop through our close partnership with our stakeholders and users. We believe in the forward momentum and progress of technology and aim to harness the very best in new technology and systems design to deliver exceptional capabilities to our businesses.
Role
To support this momentum and business investment in design, we are looking for a senior UX Designer to join our high performing team to provide design thinking leadership and embed user centered design across our broad portfolio of strategic client-focused products. There is a huge opportunity to develop a coherent suite of applications that service the needs of our customers and internal teams in a simple and elegant manner. You would drive and coordinate the design process, partnering closely with business sponsors, stakeholders and the development teams responsible for the products. You will be responsible for understanding the goals, business drivers, scope and leveraging collaborative prototyping, develop elegant design solutions. To be successful in this role, you will need to leverage your communication skills, collaborate proactively across stakeholders and promote the design vision for the products. Extensive experience prototyping design solutions as well as detailing interactive behavior across desktop and mobile channels will be essential.
Responsibilities
Drive our platform strategy through understanding our business needs and influencing our partners and stakeholders to align to a consistent vision.
Gather user insights and requirements from stakeholders using appropriate research techniques.
Synthesize the output of the research and summarize key themes and requirements.
Using collaborative prototyping techniques develop initial ideas and refine through iteration.
Produce high fidelity design options, incorporating navigation, interactive behavior and visual language to demonstrate intended flow and structure for the final product.
Leverage and challenge existing design patterns, stencils and visual language guidelines.
Produce and present prototypes and design concepts to business teams and key stakeholders
Assess existing products and make pragmatic UX recommendations.
Adhere to branding and design standards at a firm and departmental level.
Be an active partner to development and product teams.
Requirements
Proven track record of delivering impactful user centered design.
Ability to promote and advocate for a user centered approach.
Plan and conduct user research.
Ability to understand complex business processes.
Ability to make complex things simple.
Communication with impact, influencing, and negotiation skills, with a focus on collaboration
Degree level qualification in digital design or related and/or track record of delivering impactful design.
Passionate about design, technology and working with people.