Description:
Finance Production Management (RPE) manages and supports the regulatory and financial applications for our company. Financial RPE group supports the complete front to back framework in a large-scale environment (70+ applications) over a heterogeneous product set.
The candidate should be able to successfully multitask and adaptive to a continuous changing fast paced environment. The candidate should be able to fully engage in production support which includes interaction with users in business units, developers, IT and Business Risk, Internal and External Audit and other application support groups. The candidate will need to work on weekend and in late shifts as per rota.
Primary Responsibilities:
-Handle production management services including end user support, systems monitoring, incident management, problem management, plant management and event management.
-Build extensive business and application knowledge required for supporting client facing applications.
-Diagnose and resolve application issues to ensure optimal performance and usability.
-Develop automation to reduce toil, improve efficiency and eliminate customer impact.
-Provide root cause analysis with recommendations for improvements.
-Working with local and global development teams to collaborate in system, environment and plant improvement.
-Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions.
QUALIFICATIONS
Required Skills:
- Bachelor Degree in Computer Science or related field
- Experience in databases, such as Sybase and DB2 including SQL de-bugging and performance tuning
- Strong experience of Unix/Linux environment
- Comfortable with scripting such as Perl/Python and Shell or any similar scripting language.
- Strong verbal and written skills required to interact with global teams and customers- Good organization and coordination skills
- Strong problem solving skills and an ability to learn rapidly on-the-job- Understanding of schedulers (Autosys, Control M etc.).
Nice to Have:
- Experience in Advanced Monitoring/Alerting Tools (Splunk, AppDynamics, Elastic Search etc.)
- Have knowledge on development tools like GIT, Jenkins etc.
- Experience in technology within finance, investment banking.
- Knowledge of Financial accounting concepts.