Description:
Job title: Senior IT Systems Administrator
Located in Calgary Alberta.
Responsible for incident management and response, service requests, maintenance, and projects relevant to supporting Shareworks by our company enterprise datacentre infrastructure. You will support and actively monitor 2 Data Centre locations (Calgary, Alberta and Kamloops, BC) and 10+ global office locations, as well as having primary responsibilities to resolve internal consumer incidents, execute requests, and conduct maintenance, upgrades, and troubleshooting.You will perform server and network administration activities and handle escalations from the (L1, L2 and L3) service desk and other teams within the enterprise environment.
Key Responsibilities
* Ensure the reliable, efficient operation of production datacentre infrastructure & services with 24x7x365 uptime requirement.
* Monitoring, troubleshooting and maintaining datacentre and branch office network infrastructure.
* Network strategic design, discovery and documentation, including logical and physical diagrams
* Ability to work under minimal supervision, self-directed
* Demonstrated ability to influence and lead others, train and mentor less-experienced engineers
* Continually seeking opportunities to increase internal client satisfaction and deepen client relationships
* Performs daily maintenance and monitoring of Local Area Networks (LAN) / Wide Area Network (WAN) services on multiple sites globally and Global Area Network per established procedures.
* Partner with development and web operations teams to meet company goals, identify solutions to problems and proactively seek improvements in reliability and the performance of systems
* Identify opportunities for improvements in efficiency and responsiveness, make recommendations and assist with implementing efficiencies
* Leads teams implementing large scale IT initiatives.
*Enterprise Disaster Recovery (DR) strategy, planning, and implementation experience.
Preferred Qualifications:
* BSc in Computer Science or related Engineering field is preferred.
* 15+ years of increasingly responsible IT Infrastructure administration in datacentre/SaaS architectures within a DevOps/ Agile framework.
* A strong background in enterprise class network administration with experience in Juniper, Cisco and Palo Alto routing and switching technologies.
* 10+ years of hands-on experience administering datacentre infrastructure and complex cross-functional and crossorganizational projects for mid to large-scale technology companies.
* Experience recommending new enterprise class technologies and processes that will improve overall customer service, reduce operating costs and/or provide a competitive advantage for Shareworks by our company.
* In-depth and highly technical understanding of and administration experience for all major functional areas of IT (networking, compute and storage) including:
* 15+ years of Linux Systems Administration (Red Hat, Centos, Debian, Ubuntu)
* 10+ years of Oracle Database Administration.
* 10+ years of experience with VMware Virtualization technologies (vSphere, Operations Manager, vCenter, NSX, vSAN, etc)
* 10+ years of Firewall and VPN design and implementation (eg: Juniper SRX/ Junos OS)
* 10+ years of IBM data storage solutions administration (including Storwize and IBM Spectrum Virtualize)
* 5+ years of Enterprise Security/ Information Security Administration and Management (Cyber Defense, Penetration Testing, Digital Forensic and Incident Response, etc.
* Infrastructure and Datacentre monitoring software: PRTG, Nagios, Microsoft Systems Center
* Microsoft Windows Server Administration (Windows Server 2008/2012/2016)
* Microsoft Azure and Office 365 administration experience
* Mail administration on products including Exchange 2010-2016, Postfix, Sendmail as well as other TCP/IP services including Web, (Apache, Tomcat, IIS, directory services (NIS, LDAP, Active Directory, NDS) and DNS (Bind, PowerDNS, MS-DNS)
* Collaboration services such as Confluence, SharePoint, Microsoft CRM* IPS/ IDS Administration (Intrusion Protection Systems
* Backup, Deduplication and Replication Technologies (Quantum, EMC Datadomain)
* Experience with VLANs, VTP, and network protocols ' particularly EIGRP, BGP, and OSPF.
* Experience with RAID solutions, 3rd party file systems, experience designing distributed file system architectures (NFS, AFS, DFS, etc.
* Experience with IBM SAN Storage environments, experience with IBM System X, and or Lenovo Flex System Enterprise Chassis environments.
* Knowledge of fiber-channel storage arrays, hosts, switches, software, and storage networking infrastructure.
* Application and process automation experience utilizing
Ansible to automate common functions.