Job Description

The ETS Product Analyst requires a discipline and passion for data-driven management. In this role you will participate both standard run-the-function activities which our team coordinates across all ETS product managers. This includes Roadmap Generation and Maintenance, Release Plan dissemination, SDLC process improvements, Product End of Life maintenance & reporting, Product Briefings, internal stakeholder management (CRM), and other core Product Management functions. In this role you will seek to both maintain the current level of deliverables and also seek to improve the functions through data integrations, process definition & improvement, improved teamwork & collaboration, automation, and defining or building business cases for new shared or common technology solutions to enhance the practice.

An impactful Product Analyst will possess analytic skills, be highly organized & detail oriented, develop data integration & analytic skills, and possess the soft skills required to communicate and collaborate effectively with peers and managers in the ETS division.

Responsibilities

In addition to regular communication and cross-tower representation with stakeholders, Product Managers are expected to:

- Own the coordination, collection, and dissemination of specific artifacts including Roadmaps, Release Plans, and Product End of Life reporting

- Own the activities around updating, reviewing, and publishing the annual Product Briefings and formation of any new product domain papers

- Participate in activities around Product Domain Strategy and alignment to business & technology goals of the firm.

- Participate in activities aimed at evolving product offerings to fully fledged service offerings and defined service architectures.

- Participate and/or lead in cross-product process definition, best practice formulation, coaching, training, or brainstorming aimed at improving teamwork and collaboration.

- Maintain collateral and presence on Roadmunk, Jive, Jira, Sharepoint, Product Catalog, and any other repositories.

- Recognize opportunities for improvement, and be able to encapsulate new ideas in business case materials that combine qualitative and quantitative measures

- Provide regular management reporting including creation of dashboards and KPIs

- Be a team player, who is customer driven (internal business technology teams)

Qualifications

Required Skills:

- Experience in building reports, visualizations, presentations, business cases, process diagrams, and general documentation.

- Experience in communication roles including requirements gathering, marketing / communication materials, and customer presence channels (Jive, website, social, wiki)

- Proficient in Excel, Jira, Sharepoint, Powerpoint, and other standard productivity tools

-Data-driven, detail oriented, and comfortable analyzing & mapping datasets across different systems

- Team player, with an energetic personality, quality-minded, focused, committed, able to work independently in a fast paced, matrixed organization.

- Comfortable with management by influence

Optional Skills:

- Command line and basic shell scripting a plus

- Experience with any of the following - Tableau, Splunk, SQL, and any scripting languages (Javascript, VB, Perl, Python, etc.) a plus