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Clinical Director
St. David's Foundation
Austin, TX
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Position Overview

Reports To: Vice President of Community Programs

Direct Reports: Lead Dentists, Sr. HR and Administrative Manager

Compensation: Minimum base salary of $230,000

The Dental Clinical Director (DCD) provides strategic leadership, vision, and oversight for the clinical services for one of the largest mobile charity dental programs in the country.

As a member of the Dental Leadership Team, the Director ensures that high-quality, best-practice, and compassionate dental care is delivered to students at Title I elementary schools in Central Texas. The DCD leads the clinical team, develops and enforces clinical standards, supports community partnerships, and ensures compliance with all regulatory and professional requirements.

In collaboration with the VP of Community Programs and the Senior Dental Operations Officer the DCD provides strategic direction for the Dental Program, including strategic planning, continuous improvement, and innovation in evidence-based models of care and utilization of technology.

Responsibilities

Clinical Leadership, Oversight, and Quality Care Delivery (60%)

·      Provide strategic direction for clinical programs that advance the mission of the Foundation to promote health equity.

·      Lead, mentor, and coach clinical staff to foster a culture of excellence, teamwork, accountability, and compassion.

·      Establish and maintain clinical protocols, quality assurance measures, and best practices tailored to a mobile care model.

·      Review clinical recommendations for patient referral to specialists who are part of the Dental Program’s Complex Care Network. Determine eligibility of patients for care and extent of treatment, balancing cost and quality of care. Assist the Case Manager in navigating treatment for referred patients.

·      Collaborate with other dental program leadership and across departments to strengthen prevention efforts, ensure quality and compliance, and maintain effective operations.

·      Work with providers and leadership to improve protocols, plan and lead meetings and trainings.

·      Oversee an $11 million budget and work with the Legal team on compliance and insurance matters.

·      Serve as a member of the Foundation Leadership Team to ensure the Dental Program aligns with the Foundation’s strategic plan.

·      Ensure the highest standard of patient-centered, trauma-informed care, emphasizing safety, dignity, and respect for diverse populations.

·      Monitor and evaluate clinical outcomes to ensure quality, accessibility, and impact.

 

·      Develop and maintain clinical quality assurance metrics and protocols.

·      Collaborate with the Data Analytics Manager to ensure that chart audits are being performed regularly and using best practices.

·      Provide oversight and review of requirements for clinical operation through the various regulatory boards, including the Texas State Board of Dental Examiners, Controlled Substances Regulatory Services, and Department of State Health Services for Radiation, Occupational Safety and Health Administration (OSHA), Health Insurance Portability and Accountability Act (HIPAA), and Infection Control.

·      Collaborate with and coach the Lead Dentists to ensure accurate patient charts.

Patient Care (25%)

·      Provide high-quality, compassionate patient care, modeling clinical excellence and efficiency.

·      Perform dental procedures, including prevention and diagnostic services, restorative and operative services, and educational services.

·      Prescribe appropriate medications.

·      Monitor and evaluate all Dental Program clinical services and functions to achieve consistent, uniform standards of clinical practice, including practice and treatment guidelines and protocols to ensure optimum quality of care.

·      Ensure all dental activities are performed in accordance with applicable license and regulatory standards and requirements.

Dental Program Development, Evaluation, and Quality (10%)

·      Collaborate with other Dental Program leadership to plan, implement, and evaluate programs that address community needs.

·      Partner with the Data Analytics Team to design patient feedback systems, analyze results, and develop data-driven action plans for improvement.

·      Oversee continuous program evaluation, including process reviews, performance metrics, and community impact assessments. Report findings, engage staff in improvement strategies, and adjust procedures to enhance effectiveness.

·      Monitor program outcomes related to production, efficiency, and patient care quality, implementing innovative approaches to increase impact.

·      Stay current on emerging dental research, best practices, and trends through ongoing professional development, conferences, and presentations.

Dental Program Advocacy and Partnerships (5%)

·      Advocate for oral health equity and represent the Foundation in appropriate professional, public health, and community settings. Collaborate with the Dental Program Marketing Manager to seek opportunities for sharing content expertise and broadening the impact of the Dental Program.

·      Develop and maintain relationships with all stakeholders connected with the Dental Program, including school partners, vendors, safety net clinics, and patient families.

·      Serve as the Dental Program’s representative to the community, policy leaders, media, community dentists, and national health care programs concerned with access to care issues.

·      Provide periodic Dental Program presentations to Foundation board members and external audiences.

·      Serve as a resource for the Foundation’s Community Investments team when considering strategies

and investments to improve access to oral healthcare for children and adults.

·      Collaborate with the Dental Program Marketing Manager on creation of multimedia content, updates to dental materials, edits to slide decks, articles and media interviews, and assistance with public communications.

·      Perform other duties and projects as assigned by management. 

Skills & Competencies

·      Strategic Leadership & Vision: Demonstrated leadership skills with the ability to think effectively, plan strategically, and implement complex and new initiatives. Strong analytic ability, sound judgment, and technical expertise support both short- and long-term program development.

·      Business & Financial Acumen: Proven experience in financial management and budgetary oversight, with the ability to align resources effectively to support mission-driven goals.

·      Adaptability & Problem-Solving: Thrives in fast-paced, changing environments with strong skills in seeking creative solutions to complex problems, exercising initiative, and resolving challenges with sound judgment.

·      Communication & Public Engagement: Exceptional written, verbal, interpersonal, and public speaking skills, with the ability to communicate clearly, diplomatically, and professionally across diverse audiences and multicultural settings.

·      Collaboration & Relationship Management: Skilled in building and maintaining effective relationships with staff, patients and caregivers, schools, community partners, and multidisciplinary teams.

·      Training & Coaching: Effective at mentoring, training, and coaching providers to enhance clinical performance and improve patient outcomes.

·      Organizational Excellence: Superior organizational, time management, and project management skills with the ability to prioritize and manage multiple initiatives simultaneously.

·      Passion for Public Health: Strong commitment to serving children and communities through public health initiatives, with a patient-centered, compassionate approach.

·      Professional Integrity: Demonstrated ability to work with sensitive information, maintain confidentiality, and embody a strong service ethic marked by responsiveness, resourcefulness, and follow-through.

·      Values-Driven Leadership: A commitment to and embodiment of the Foundation’s core values of Collaboration, Community, Compassion, Innovation, and Stewardship.

•       Cultural Quotient: Demonstrates a high level of cultural awareness and adaptability, building trust and alignment across diverse teams and communities.

Required Qualifications

·      DDS or DMD degree from an accredited dental school.

·      Current license to practice dentistry in the State of Texas. (Holds an active license to practice dentistry in the State of Texas or is eligible to obtain licensure prior to employment.)

·      Minimum of 15 years of progressively responsible private and/or public health leadership and supervisory experience as a licensed dentist.

·      Current Controlled Substances Registration Certification issued by the Drug Enforcement Administration.

·      Demonstrated knowledge of principles and practices of dental public health and State/Federal laws pertaining to dentistry.

·      Proficient in standard concepts, practices, and procedures within pediatric dentistry, including respectful and compassionate behavior management.

·      CPR, OSHA, Infection Control, and X-Ray certified.

·      Willingness and ability to travel to multiple worksites within Central Texas, including some nights and weekends.

·      High proficiency with Microsoft Office applications, including Word, Excel, and Outlook.

·      Reliable transportation for travel to multiple worksites within five Central Texas counties, including occasional evenings and weekends.

Preferred Qualifications

•        Bilingual in English and Spanish.

•        Minimum of 20 years of leadership and supervisory experience as a licensed dentist in a managerial capacity for a multi-facility organization or dental practice.

•        Experience in a mobile dental program.

•        Experience working with the pediatric patient population.

•        Master’s degree in Public Health, Business Administration or Healthcare Administration.

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