BASIC FUNCTION
PRIMARY RESPONSIBILITIES AND DUTIES
1) Oversee pharmacy service line operations and regulatory compliance.
a) Assume responsibility as the Pharmacist in Charge (PIC) to ensure compliance with all federal, state, and local pharmacy regulations.
b) Develop and implement policies and procedures to maintain efficient and safe pharmacy operations.
c) Supervise current pharmacists and staff in BCS CHC and remote pharmacy services staff to ensure adherence to program guidelines and excellent patient care.
d) Manage contract pharmacies, TPAs, and monitor financials, ensure adherence to program guidelines.
e) Develop and execute the pharmacy department's strategic plan, goals, and objectives in alignment with HealthPoint’s mission, vision, and values.
f) Monitor adherence to medication dispensing standards, medication safety protocols, and quality assurance measures.
g) Lead in Pharmacy and Therapeutics (P&T) Committee meetings to review and evaluate medications use and monthly pharmacy QAPI meetings.
h) Monitor and coordinate the training of the CoverMeds for providers and clinical leadership
i) Manage and allocate resources effectively, including staffing, budgeting, inventory control, and technology solutions
j) Foster a positive and collaborative work environment, promoting professional development, staff engagement, a culture of compliance, teamwork, and continuous improvement within the pharmacy service line.
k) Manage pharmacy information systems and technology: Oversee the implementation, maintenance, and optimization of pharmacy information systems, including electronic health records and medication management systems. Collaborate with IT staff and vendors to address system issues, upgrades, and enhancements.
l) Develop business cases and proposals for 340B program expansion initiatives, collaborating with key stakeholders to gain support and implementation.
340B Pharmacy Program Operation and Compliance
2) As the Pharmacy Director, you will oversee all aspects of the 340B Program, including its management, strategic program expansion, and compliance within our organization.
Program Management:
a) Develop and implement strategies to optimize the 340B program’s benefits, ensure compliance with federal regulations, and maximize cost savings.
b) Monitor program performance metrics, analyze data, and prepare reports for executive team and regulatory agencies.
c) Stay updated with changes in 340B program guidelines and regulations to maintain compliance and adapt strategies accordingly.
d) Build and maintain effective relationships with providers, nurses, and other healthcare professionals at HealthPoint, as well as external stakeholders, including pharmaceutical manufacturers, wholesalers, and contract pharmacies.
e) Serve as a primary liaison with regulatory agencies, auditors, and other third parties involved in the 340B program.
Operational Management:
a) Coordinate with pharmacy staff to ensure accurate and compliant 340B program operation, including purchasing, inventory management, and distribution.
b) Oversee and manage contract pharmacy agreements, terms, and financials.
c) Collaborate with the IT department to maintain the 340B database integrity and ensure the accurate eligibility and tracking of 340B drugs.
d) Lead and mentor pharmacy staff in the 340B program, guiding compliance, operational efficiency, and professional development.
e) Lead BCS CHC and remote pharmacy services with pharmacy staff and monitor program performance metrics, analyze data, and financials.
Financial Management:
a) Manage financial aspects of the BCS CHC, remote pharmacies, 340B program, including revenue cycle management, billing, and auditing to maximize program savings.
b) Conduct regular audits and internal reviews to ensure financial integrity, compliance with 340B program requirements, and financial accuracy.
Program Expansion:
a) Identify opportunities for expanding the 340B program within the organization, including new eligible sites or services.
b) Collaborate with stakeholders for remote pharmacy services at rural clinics, ensuring access to affordable medications and compliance with 340B program requirements.
LEADERSHIP RESPONSIBILITIES
1) Provides overall management and direction to departmental staff.
a) Oversees the development and maintenance of the departmental budget; monitors ongoing budgetary compliance and addresses problems as needed.
b) Delegate departmental duties and responsibilities to management; participates in high priority special projects and activities.
c) Represents the department at all senior management meetings.
d) Prepares departmental company policies and procedures and conveys all senior management communications and directives.
e) Monitors departmental performance using company performance standards and addresses issues as needed.
f) Directs departmental performance and provides specific instructions to managers and supervisors on completion of tasks/responsibilities.
g) Prepares and conducts performance appraisals for immediate staff
h) Conducts hiring, disciplinary, and termination procedures
i) Effectively prioritize tasks and projects based on business needs and resources
j) Ensure alignment of initiatives with organizational priorities and objectives
k) Manage competing demands and adapt to changing priorities
MISSION, VISION, AND VALUES
1) Empathy - Demonstrates empathy and respect for diversity in the workplace by treating all patients, guests, and colleagues with politeness and inclusivity. Open to learning from different perspectives and experiences.
2) Excellence - Maintains ethical and safety standards and shows integrity in workrelated activities. Aims for excellence in job performance.
3) Enjoyment - Shows gratitude, appreciation, a commitment to learning, and professionalism by seeking feedback, accepting constructive criticism, and being open to growth and improvement in their job role.
4) Commitment to Patient/Customer Service - Exhibits good patient/customer service skills and professionalism during patient, customer, colleague interactions. Uses effective communication skills, listens to patients/customers, and responds to inquiries and concerns in a timely manner. Handles challenging situations professionally, ensuring timely resolution of problems to create positive patient/customer experiences.
CULTURE
1) Gratitude - Maintains a positive attitude and acknowledges the value of contentment and well-being in oneself and others.
2) Collaborative Team - Shows adaptability, enthusiasm, and a readiness to work with others in an inter-professional team for organizational purposes. Identifies and encourages opportunities for the professional growth of team members.
3) Quality Improvement - Works together with the team to promote ongoing improvement efforts aimed at enhancing quality standards, processes, and results.
4) Accountability - Follows regulatory guidelines and HealthPoint policies and procedures consistently. Takes responsibility for mistakes and errors when they occur.
QUALIFICATIONS:
GENERAL PROFESSIONAL DEVELOPMENT
1. Organizational Skills - Displays more advanced organizational skills in an administrative capacity in order to organize projects or the work of others.
2. Problem Solving Skills - Devises effective solutions to situations encountered based on the general goals and objectives of the healthcare administrative function.
3. Communication Skills - Able to effectively communicate opinions drawn from conclusions using inference and logic.
4. Critical Thinking Skills – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
5. Problem Resolution - Resolves conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities, or governmental authorities.
6. Math Development - must be able to solve mathematical problems and understand statistics.
PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES
1) Possesses advanced general skills, including written and verbal communications skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a general Bachelor’s degree program .
2) Possesses a Doctor of Pharmacy degree (PharmD) from an accredited pharmacy school.
3) Experience in pharmacy practice, preferably in a FQHC clinical or outpatient setting.
4) Experience with the 340B program is highly desirable, as it involves knowledge of pharmaceutical purchasing/distributing and compliance.
5) A strong understanding of the 340B program and its implications for patient care and financial management.
6) Possesses an understanding of the trade/profession at a level that allows the employee to create new methods for the profession (those that do not exist in the profession).
7) Maintains current knowledge of standards of care and practices, typically acquired through continuing education.
TECHNICAL SKILLS
1) Word Processing Skills - Prepares more complex documents in Microsoft Word including creating tables, charts, graphs, and other elements.
2) Spreadsheet Skills - Uses Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
3) Graphics/Presentation Skills - Creates basic presentations in Microsoft PowerPoint.
LICENSES & CERTIFICATIONS
1) Unrestricted License to practice Pharmacy in the state of Texas
2) Required: Valid state Driver’s License
3) Preferred: Automobile insurance with reliable transportation
PHYSICAL DEMANDS
Physical Requirements:
1) Have frequent need (33% - 66% of time) for standing.
2) Have frequent need (33% - 66% of time) for walking.
3) Have frequent need (33% - 66% of time) for sitting.
4) Have frequent need (less than 15% of time) for bending, stooping, or squatting.
5) Have rare need (less than 1% of time) for climbing stairs.
6) Have rare need (less than 1% of time) for lying down.
7) Have rare need (less than 1% of time) for pushing or pulling.
8) Have rare need (less than 1% of time) for reaching above shoulders.
9) Have rare need (less than 1% of time) for climbing ladders.
10) Have occasional need (1% - 33% of time) for grasping or gripping.
11) Have frequent need (33% - 66% of time) for finger dexterity.
12) Have constant need (33% - 66% of time) for typing or writing.
13) Have frequent need (33% - 66% of time) for driving or operating equipment.
Lifting/Carrying:
1) Have rare need (less than 1% of time) to lift/carry over 150 pounds.
2) Have rare need (less than 1% of time) to lift/carry 76 - 150 pounds.
3) Have rare need (less than 1% of time) to lift/carry 51 - 75 pounds.
4) Have rare need (less than 1% of time) to lift/carry 26 - 50 pounds.
5) Have frequent need to (33% - 66% of time) lift/carry 10 - 25 pounds.
6) Have frequent need (33% - 66% of time) to lift/carry under 10 pounds.
Vision Requirements:
1) Have constant need (66% - 100% of time) to be able to see detail.
2) Have constant need (66% - 100%of time) to be able to see beyond arm’s length.
Hearing Requirements:
1) Have constant need (66% - 100% of time) to be able to hear other personnel to communicate effectively.
Speaking Requirements:
1) Have constant need (66% - 100% of time) to be able to hear other personnel to communicate effectively
Environment- Working Conditions:
1) Have constant need (66% - 100% of time) to work indoors.
2) Have rare need (less than 1% of time) to work outdoors.
3) Have rare need (less than 1% of time) to work in confined space.
4) Have rare need (less than 1% of time) for exposure to fumes, chemicals, solvents, etc.
5) Have rare need (less than 1% of time) for exposure to extreme temperatures.
6) Have frequent need (33% - 66% of time) for eye/hand/foot coordination.
7) Have frequent need (33% - 66% of time) for travel.