Regional Community Operations Manager

Georgia, Alabama, North Florida

If you're a proven leader in Manufactured Housing looking for a senior leadership role with a rapidly scaling company who embodies the philosophy of “Let’s do it the right way” – then read on!

Our client is a well-respected manufactured home community owner and operator with communities in 8 states (and growing).

I am hiring for an experienced Regional Manager who is ready to make an impact across a major portfolio of 15 communities in AL, GA and North FL.

What you’ll do:

• Supervise and support Community Managers in daily operating activities
• Inspire and mentor your region team to deliver exceptional resident experiences
• Drive occupancy and elevate community performance
• Collaborate and develop strategies for a portfolio with huge opportunity for impact

Highlights:

• Remote position – schedule your regional travel as needed
• The local population is thrilled about the company investing and growing in their area!
• Our client is backed by Private Equity money and is in a major growth and reinvestment phase, providing exciting future career opportunities to promote into.
• While other groups are just trading portfolios, our client is committed to building a Best-In-Class platform for residents, already investing $50MM in community improvements across the region.

Responsibilities:

• Supervise and support Community Managers in daily operating activities, ensuring adherence to company policies and procedures.
• Conduct regular visits to communities within the region
• Assist in managing accidents, emergencies, and immediate mechanical needs, ensuring timely reporting to the corporate office.
• Recruit, train, and motivate Community Managers, providing ongoing guidance and performance feedback.
• Set performance expectations and conduct annual staff reviews as directed by corporate.
• Develop and manage community/regional budgets, ensuring financial objectives are met.
• Analyze financial operations and variance reports, identifying opportunities for cost control and revenue generation.
• Understand the market through regular market studies and develop marketing strategies to increase revenue-producing sites.
• Support sales staff in new and used home sales, oversee advertising efforts, and order home inventory based on market demand.
• Participate in company strategic planning and contribute to the development of operational strategies.

What you’ll need:

• High school diploma or GED is required
• Regional management experience, preferably with manufactured home communities.
• Experience with key performance indicators (KPIs) such as revenue producing sites (RPS), delinquency, sales, recapture, and controllable net operating income (NOI).
• Success driving accountability, coaching teams, and holding staff accountable to meet KPI targets.
• If you live in the vicinity of Southwest Georgia it will be a big plus!

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