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Security Operations & Backup Engineer
Slough, ENG
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Security Operations & Backup Engineer

Slough 4 days per week

£30k


Our client are a IT company who specialise in Cyber Security. They are now looking for a Security Ops and Backup Engineer to join their team in their Slough office.



The role:

  • Strong technical skillset in backup and recovery technologies
  • Managing tickets from cradle to grave ensuring consistent customer communication throughout the life of the tickets
  • Ensure tickets of all types are being driven to a successful outcome within the agreed service levels
  • Raising vendor cases and liaising with 3rd Party’s to remediate tickets
  • Diagnostic use and administration of the teams technical tools and monitoring systems
  • Troubleshooting and resolving Incidents & Problem tickets, using troubleshooting best practice and vendor documentation





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