Account Manager

£30-34k + comms

Surrey 3x p/w

Our client offer a Security SaaS product for employees. They offer a fully managed service from a portfolio of safety devices. 

They are currently looking for an Account Manager to join their growing team to manager a host of accounts.

The Role:

• Retaining and growing a base of approx. 150 accounts.
• Understand each clients contract status, account health any potential churn risk
• Have a retention plan for each account.
• Prioritise high risk renewals, strategic renewals and top spending accounts
• Grow the base – Drive new product uptake through whitespace analysis working closely with the customer success and Customer care teams
• Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy.

The ideal candidate:

• Ideally from a Managed services or SaaS technology background
• Ideally have sold a subscription based model
• Are target driven and customer centric