Human Resources Manager

Overview

The Human Resources Manager will play a hands-on, highly visible role within a growing organization of approximately 200 employees. This position reports to an HR Director, partners closely with payroll, supports and guides their HR Generalist, and serves as a primary HR point of contact for 10+ people managers. This role is ideal for someone who is personable, service-oriented, and comfortable being deeply embedded in the day-to-day operations of the business.

Key Responsibilities:

HR Operations and People Management Support

• Own HR deliverables and timelines, including I-9 compliance, annual performance reviews, certification and license tracking, and required employee documentation
• Monitor and interpret federal, state, and local labor laws, ensuring ongoing compliance
• Serve as a primary HR partner to 10+ managers, advising on employee relations, performance management, policy interpretation, and day-to-day people matters
• Partner closely with payroll to ensure accurate employee data, timely updates, and compliance across systems
• Maintain and manage HR records and reporting within ADP Workforce Now
• Coordinate with external legal counsel as needed
• Support a workforce with a significant hourly and operational population

Recruitment and Onboarding

• Partner with hiring managers on recruiting efforts, including job description development, role branding, and compliance guidance
• Coordinate onboarding for new hires to ensure a smooth, compliant, and welcoming experience
• Provide guidance to HR team members on compliance and engagement best practices

Benefits, Leaves, and Employee Support

• Administer benefits programs, including medical, retirement, and leave of absence processes
• Serve as a resource to employees and managers on benefits questions and leave coordination
• Ensure accurate tracking and documentation related to benefits enrollment, changes, and terminations

Culture and Organizational Partnership

• Be a visible and approachable presence who understands the business and builds strong relationships across teams
• Act as a culture builder and steward, reinforcing organizational values and a service mindset
• Step in as needed to support company events, employee initiatives, or urgent operational needs
• Approach HR as a service function for both internal teams and client-facing environments

Qualifications

• 5+ years of progressive human resources experience
• Spanish fluency strongly preferred
• 2+ or more years in a lead or managerial capacity preferred but not required
• Experience supporting hourly workforces and service-oriented or operational environments strongly preferred
• Hands-on experience with HRIS systems, ideally ADP Workforce Now
• Bachelor’s degree strongly preferred
• HR certifications such as SHRM or PHR are a plus
• Strong working knowledge of employment law and HR best practices
• Collaborative, approachable, and solutions-oriented communication style

Additional Information

• Organization offers strong tenure and is experiencing continued operational growth
• Competitive base compensation with 403(b) retirement plan options
• Strong medical and health benefits

Location

Downtown Palo Alto, CA. Five days per week in the office. Walkable from Caltrain and the downtown area of restaurants and shops.