Scope of Position

Our client is seeking an experienced Quality Supervisor to lead quality assurance activities on the day shift within a high-volume bottle manufacturing environment. This position plays a key role in attaining and maintaining product quality standards as defined by drawings, product specifications, and Quality Assurance procedures.

The Quality Supervisor will partner with Production, Maintenance, and plant leadership to set up, monitor, and administer the quality of finished product and packaging, while training and guiding team members on the importance of quality. This role requires hands-on quality experience, strong analytical skills, and the leadership to drive continuous quality improvement across shifts and departments.

Responsibilities

Quality Assurance & Inspection

• Understand, follow, and enforce all safety, health, quality, GMP, and company policies, procedures, and recognized practices.
• Create, implement, and maintain inspection criteria and Quality Inspection Procedures.
• Coordinate and manage held-ware and rework processes.
• Ensure operators and production leads follow procedures when conducting tests and inspections.
• Change over challenge test samples during product changeovers.
• Perform the tasks of Quality Assurance and Lab Technicians as needed.

Data Analysis & Quality Systems

• Set up and maintain product files in the statistical process control (SPC) data collection system for variable and attribute data entry by QA, production, and maintenance personnel.
• Develop and analyze statistical data, control charts, and product specifications to establish quality and reliability expectations for finished product.
• Maintain quality reports, start-up and qualification documents, and related forms.
• Provide support to plant personnel on quality data collection and reporting systems.

Leadership, Training & Communication

• Coordinate quality control training for employees engaged in inspection and testing activities.
• Communicate quality status and issues to supervisors, managers, other shifts, and departments verbally and in writing.
• In the absence of the Quality Manager, work with the Production Manager to set priorities for quality staff.
• Coordinate quality activities with other departments to achieve plant objectives in compliance with plant procedures.

Continuous Improvement & Corrective Action

• Formulate and maintain quality action plans to achieve quality assurance objectives.
• Participate in continuous quality improvement projects and cross-functional teams.
• Assist with customer complaint investigations and the corrective action process.

Gauges, Calibration & Equipment

• Order, maintain, and repair quality testing equipment and gauges.
• Conduct and maintain scheduled calibrations of quality test equipment and gauges.
• Maintain and conduct the gauge R&R program.

Qualifications

Education

• High school diploma or equivalent required; degree in a technical or related field a plus.

Experience

• 1–3 years of experience in a manufacturing environment required.
• Minimum of 6 months of quality experience preferred.
• Prior leadership or supervisory experience preferred.
• Experience with SPC software, control charts, and gauge calibration a plus.
• Willingness to travel on a limited basis.

Skills & Competencies

• Excellent verbal and written communication skills with the ability to interact effectively with managers, employees, vendors, and customers.
• Strong attention to detail and ability to analyze statistical and quality data.
• Ability to work under pressure and meet deadlines while maintaining a positive attitude and delivering exemplary customer service.
• Ability to work independently and carry assignments through to completion within established guidelines and practices.
• Collaborative team player who proactively contributes to group objectives.
• Proficient computer and typing skills.
• Regular, predictable, and punctual attendance.

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