Scope of Position
The Vice President (VP), VA Accounts will serve as the strategic leader responsible for shaping and executing a comprehensive account plan aligned to the customer’s long-term priorities. In this role, you will strengthen our presence within the Department of Veterans Affairs (VA) — with a primary focus on VHA and VBA — and elevate our position as a trusted partner. You will lead customer engagement, drive innovation, influence strategic capture efforts, and promote the full breadth of our corporate capabilities. This position plays a critical role in reinforcing the company’s reputation and expanding our footprint across the VA customer community.
Responsibilities
Customer & Market Strategy
- Build, strengthen, and maintain relationships with mid- and senior-level leaders across the VA enterprise, with an emphasis on VHA and VBA.
- Deliver forward-looking assessments of customer direction, priorities, trends, and strategic opportunities across a 3–5 year horizon.
- Provide strategic planning insights related to mission evolution, funding profiles, and acquisition approaches.
- Serve as a thought leader able to articulate differentiated solutions in enterprise-managed IT, data programs, and technology-enabled healthcare innovations.
Account Leadership & Growth
- Develop and execute a customer-specific account strategy and long-term goals.
- Lead, coordinate, and unify internal engagement to present a consistent corporate message to the customer.
- Drive win strategies for strategic captures and support business development and capture teams across the organization.
- Offer informed input into proposal development, pricing, and solution strategy based on customer knowledge.
- Build and strengthen strategic partnerships with industry leaders to spur innovation and enable new business opportunities.
- Coordinate meetings with industry partners to gather market intelligence on acquisition strategies, timing, and contract vehicles.
Competitive Intelligence & Performance Insight
- Contribute to competitive intelligence reporting with timely insights on customer, partner, and competitor activities.
- Conduct assessments of ongoing contract/task performance and relay results to internal stakeholders.
- Engage regularly with executives, functional leaders, staff, and customers across the organization.
Qualifications
Required
- Bachelor’s degree (preferably in a technical or health-related field) and 15+ years of relevant experience, or a master’s degree with 13+ years of experience.
- Established relationships and deep expertise within VHA and VBA.
- 13+ years of experience leading or managing teams.
- Extensive understanding of government customers, doctrine, requirements, and operating environments.
- Demonstrated access to key government stakeholders and industry partners.
- Strong knowledge of federal budget, investment, and acquisition processes.
- Proven ability to translate innovative ideas into actionable solutions that drive measurable business growth.
- Experience operating within a complex, multi-faceted organization with broad customer offerings.
- Exceptional written and verbal communication skills; able to engage effectively at all organizational levels.
- U.S. citizenship with the ability to obtain and maintain a security clearance.
Preferred
- Track record of successful account management across diverse acquisition sizes.
- Self-starter with strong time-management skills and the ability to work independently.
- Ability to operate confidently at the senior executive level with strong influence, negotiation, and closing skills.