Scope of Position
Our client is seeking an experienced Human Resources Manager to serve as a strategic business partner supporting a fast-paced, 24/7 manufacturing facility. Reporting to the Director of Human Resources, this position will lead HR initiatives focused on attracting, developing, engaging, and retaining talent while supporting the overall operational goals of the facility.
The HR Manager will partner closely with plant leadership, managers, supervisors, and employees to provide guidance across employee relations, talent acquisition, performance management, workforce planning, training and development, HR compliance, and organizational effectiveness.
This is a hands-on leadership role requiring an HR professional who can balance strategic initiatives with the day-to-day HR needs of a manufacturing operation.
Responsibilities
Employee Relations & Leadership Support
- Partner with managers and employees to address and resolve employee relations issues in a fair, consistent, and timely manner.
- Coach managers and supervisors on employee relations, communication, performance management, accountability, conflict resolution, and rewards and recognition.
- Review performance and disciplinary matters and provide guidance regarding appropriate corrective or developmental actions.
- Conduct and/or support workplace investigations involving employee concerns, policy violations, and other employment matters.
- Facilitate and monitor involuntary terminations and other sensitive employee actions.
- Counsel employees regarding workplace concerns and provide guidance on available resources and appropriate next steps.
- Serve as a trusted HR advisor to facility leadership regarding organizational and workforce issues.
Talent Acquisition & Workforce Planning
- Lead recruiting and selection activities for exempt and non-exempt positions to support facility staffing requirements.
- Develop and implement effective processes for recruiting, interviewing, hiring, selection, and placement.
- Partner with leadership to anticipate workforce needs and develop strategies to attract and retain qualified talent.
- Analyze turnover and exit interview information to identify trends and recommend appropriate retention strategies.
- Develop and maintain job descriptions to ensure responsibilities and requirements accurately reflect business needs.
Performance Management & Talent Development
- Lead and administer the facility's performance management and salary planning processes.
- Partner with leadership to identify talent development needs and improve organizational effectiveness.
- Design, implement, and monitor training programs for technical, administrative, supervisory, and management employees.
- Coach leaders on developing employees, improving performance, and building effective teams.
- Support succession planning, employee development, and talent management initiatives.
- Promote a culture of accountability, continuous improvement, employee engagement, and professional development.
HR Programs, Policies & Compliance
- Develop, interpret, implement, and administer HR policies, procedures, programs, and processes.
- Ensure HR practices are consistently administered across the facility.
- Maintain knowledge of federal, state, and local employment laws and regulations.
- Ensure HR policies, procedures, documentation, and reporting practices comply with applicable employment requirements.
- Identify opportunities to improve HR processes, programs, and organizational effectiveness.
- Support and implement company culture initiatives, organizational changes, and HR strategies.
HR Analytics & Reporting
- Track, analyze, and report key HR performance indicators, including turnover, attendance, hours worked, staffing, and other workforce metrics.
- Identify trends within HR data and recommend corrective actions or continuous improvement opportunities.
- Use workforce data to support facility leadership in making informed staffing and organizational decisions.
- Collect and analyze exit interview data to identify turnover trends and opportunities to improve employee retention.
HR Team Leadership
- Lead, coach, and develop the facility HR team.
- Establish priorities and ensure HR resources are effectively aligned with operational and employee needs.
- Promote strong communication, collaboration, accountability, and professional development within the HR function.
- Participate as an active member of the facility leadership team and contribute to broader business and operational initiatives.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 3–5 years of Human Resources management experience, preferably within a manufacturing, food manufacturing, distribution, or similarly fast-paced operational environment.
- Strong knowledge of federal, state, and local employment laws and regulations.
- Experience managing employee relations, investigations, performance management, recruiting, training, and talent development.
- Experience with HRIS, payroll, and timekeeping systems.
- Previous experience leading or developing HR team members preferred.
- Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
Skills & Competencies
- Strong HR business partnering and consultative skills.
- Excellent interpersonal, communication, coaching, negotiation, and influencing abilities.
- Demonstrated ability to build effective relationships with employees and leaders at all levels of an organization.
- Strong employee relations, conflict resolution, and investigation skills.
- Ability to analyze complex situations, exercise sound judgment, and recommend practical solutions.
- Strong organizational and project management skills with the ability to manage multiple priorities.
- Self-motivated with the ability to anticipate business needs and work independently with minimal direction.
- Ability to lead through change and support organizational growth and transformation.
- Strong commitment to confidentiality, professionalism, ethics, and integrity.
- Ability to operate effectively within a fast-paced, 24/7 manufacturing environment.
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