Bi-Lingual Dental Office Manager – Bethesda, Maryland

POSITION TYPE: Dental Administration

SPECIALTY UNIT: Dental Office Management

JOB TYPE: Full-Time Permanent

Job Description:

We are seeking an experienced and motivated Dental Office Manager to join a high-volume, multi-provider privately owned dental practice in Bethesda, Maryland. This leadership role is ideal for a bilingual (Spanish-speaking) professional who thrives in a fast-paced environment and is passionate about delivering exceptional patient care while driving operational efficiency and growth.

The Office Manager will play a key role in overseeing front office operations, supporting clinical workflows, improving case acceptance, and maintaining a positive and accountable team culture.

This position offers strong earning potential, leadership responsibility, and long-term growth within a non-DSO practice environment.

Schedule:

• 5 day work week required.
• Practice hours: Monday – Friday, 8:00 AM – 5:00 PM.
• Two weekend days per month required.

Compensation:

• Base Salary: $80,000 per year.
• Performance bonus opportunity with total earnings potential exceeding $100,000 annually.

Benefits:

• Medical insurance 100% covered for individual employee.
• Free dental treatment for employee and immediate family.
• 2 weeks PTO per year.
• Paid holidays.
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Key Responsibilities:

Operations Management:

• Oversee daily scheduling systems to maximize provider productivity.
• Monitor production, collections, and patient flow.
• Identify workflow bottlenecks and implement operational improvements.
• Coordinate insurance documentation and claim submission processes.

Insurance & Treatment Coordination:

• Verify PPO insurance benefits and prepare treatment estimates.
• Track pre-authorizations and insurance appeals.
• Understand dental procedure codes and required supporting documentation.
• Support clinical team with administrative radiograph and case workflow review.

Leadership & Culture:

• Lead front desk team with professionalism and accountability.
• Maintain strong communication between doctors, hygienists, assistants, and administrative staff.
• Address performance issues appropriately and support staff development.
• Foster a positive and motivated office culture.

Patient Experience:

• Present treatment plans clearly and confidently.
• De-escalate patient concerns professionally.
• Support case acceptance through patient education and financial clarity.

Growth Support:

• Participate in internal marketing and patient retention initiatives.
• Provide ideas to improve efficiency and overall practice performance.

Qualifications:

• 3–5 years dental office leadership or management experience required.
• Conversational or fluent Spanish required.
• Strong knowledge of PPO insurance workflows.
• Experience presenting treatment plans to patients.
• Familiarity with dental procedure coding and insurance documentation.
• Knowledge of Eaglesoft preferred.
• Strong leadership, communication, and organizational skills.
• High ethical standards and long-term career mindset.