Job Title: Sales Account Manager – 3PL Logistics Solutions
Location: Onsite – Distribution / Operations Hub
Reports To: Director of Sales / VP, Logistics Solutions
Role Overview
We will consider only candidates that have multiple years of experience specifically in sales of 3rd party logistics services. Low to mid-market through Enterprise size accounts.
We are seeking a high-performance Sales Account Manager with deep experience in third-party logistics (3PL) operations to grow, manage, and protect a portfolio of logistics clients. This role requires a hunter mentality, strong consultative selling skills, and the operational fluency to design and support complex warehouse and fulfillment solutions.
This is an onsite, hands-on role that bridges sales, operations, and customer success. You will originate new business, design logistics solutions, and remain the primary guardrail for customers from onboarding through steady-state execution.
Primary Responsibilities
Business Development & Revenue Growth
- Actively hunt, prospect, and close new 3PL customers across e-commerce, rexotail, manufacturing, and distribution.
- Generate leads through outbound prospecting, referrals, site visits, and industry networking.
- Identify customer supply chain pain points and translate them into tailored logistics solutions.
- Own deal strategy, pricing models, margin targets, and contract negotiations.
Solution Design & Client Onboarding
- Design and sell solutions covering:
- Inbound receiving, outbound shipping, e-commerce fulfillment
- Put-away, slotting, pallet/case/each picking
- Cross-docking, transloading, flow-through distribution
- Kitting, light assembly, packaging, labeling, RFID
- Cartonization, palletization, depalletization
- Short-term surge storage and long-term warehousing
- Customized racking and seasonal inventory programs
- Returns processing, inspection, refurbishment, restocking, salvage, recycling, destruction
- Develop customer profiles, SOPs, volume forecasts, and operational playbooks.
- Lead new client launches and ensure smooth handoff into operations.
Account Ownership & Client Guardrail
- Serve as the single accountable owner for assigned customers.
- Ensure the client profile, service model, and pricing structure are followed.
- Monitor service levels, volume shifts, storage utilization, and profitability.
- Identify upsell and cross-sell opportunities across warehousing, transportation, and reverse logistics.
- Proactively intervene if performance, margin, or operational scope drifts.
Operational Collaboration
- Work onsite with warehouse leadership, WMS/TMS teams, and customer service.
- Participate in continuous improvement initiatives for:
- Inventory accuracy
- Picking efficiency
- Space utilization
- Labor optimization
- Cost reduction
- Help resolve issues related to inventory visibility, cycle counts, system integration, and order flow.
Systems & Reporting
- Leverage WMS, TMS, and inventory visibility portals to:
- Track SKU-level inventory
- Monitor order flow and fill rates
- Identify exceptions and risks
- Use data to support customer QBRs, renewals, and growth proposals.
Required Experience
- 5+ years in 3PL, logistics, or contract warehousing sales
- Proven track record of:
- Closing mid-market to enterprise logistics accounts
- Selling multi-service warehouse and fulfillment solutions
- Hands-on knowledge of:
- WMS & TMS platforms
- SKU-level inventory visibility
- E-commerce and retail fulfillment workflows
- Peak-season surge planning and seasonal inventory management
- Experience selling:
- Storage, handling, fulfillment, and value-added services
- Reverse logistics and returns management
Who You Are
- A hunter who thrives on opening doors and closing complex deals
- Self-managed and highly accountable — you don’t wait to be told what to do
- Operationally fluent — you can walk a warehouse floor and spot problems
- Client-obsessed — you protect relationships and margins simultaneously
- Ambitious and competitive, with a strong desire to build something meaningful
- Willing to roll up your sleeves to support customers and operations when needed
- A team builder who helps elevate the entire logistics organization
- A closer