Position Summary

The Quality Technician is responsible for ensuring molded plastic components meet customer specifications, company quality standards, and regulatory requirements. This position supports production operations through inspection, testing, problem-solving, and continuous improvement activities to maintain high-quality products used in recreational vehicles. The Quality Technician works closely with production, engineering, maintenance, and management to identify quality issues and implement corrective actions.

Key Responsibilities

• Perform first-piece, in-process, and final inspections of injection molded parts.
• Monitor production processes to ensure compliance with quality standards and work instructions.
• Measure and inspect parts using calipers, micrometers, height gauges, pin gauges, and other inspection equipment.
• Conduct visual inspections for defects such as:
• Flash
• Short shots
• Sink marks
• Warpage
• Surface blemishes
• Color inconsistencies
• Document inspection results and maintain quality records.
• Investigate non-conforming products and initiate corrective actions.
• Assist in root cause analysis using quality tools such as 5 Why, Fishbone Diagrams, and Pareto Analysis.
• Support customer complaint investigations and warranty claim reviews.
• Verify that production operators follow established quality procedures and control plans.
• Participate in new product launches, sample inspections, and PPAP activities.
• Conduct audits of manufacturing processes and production documentation.
• Assist with calibration and verification of measurement instruments.
• Collaborate with engineering and production teams to improve product quality and reduce scrap.
• Support continuous improvement initiatives focused on reducing defects and increasing customer satisfaction.
• Ensure compliance with safety policies and plant procedures.
• Handle all PPAP requests

Qualifications

Education

• High school diploma or GED required.
• Associate degree in Quality, Manufacturing Technology, Engineering Technology, or related field preferred.

Experience

• 2+ years of quality experience in a manufacturing environment preferred.
• Experience in injection molding, plastics manufacturing, automotive, marine, or RV industries preferred.
• Exposure to ISO in a manufacturing environment

Skills & Knowledge

• Knowledge of injection molding processes and plastic part characteristics.
• Ability to read and interpret blueprints, engineering drawings, and specifications.
• Understanding of GD&T (Geometric Dimensioning and Tolerancing) preferred.
• Familiarity with quality management systems such as ISO 9001.
• Experience using inspection and measuring equipment.
• Strong problem-solving and analytical skills.
• Effective written and verbal communication skills.
• Proficiency with Microsoft Office applications.
• Ability to work independently and as part of a team.

Physical Requirements

• Frequently stand, walk, bend, and lift up to 40 pounds.
• Ability to work in a manufacturing environment with exposure to machinery, noise, and varying temperatures.
• Ability to visually inspect products for extended periods.

Key Performance Indicators (KPIs)

• Scrap reduction
• First-pass yield
• Customer complaint rate
• Internal defect rate
• Audit compliance scores
• Corrective action closure effectiveness

Preferred Certifications

• Certified Quality Technician (CQT)
• Certified Quality Inspector (CQI)
• Six Sigma Yellow or Green Belt
• Internal Auditor Certification

Reports To: Plant Manager

Department: Quality Assurance

This position plays a critical role in ensuring RV components meet customer expectations for safety, appearance, functionality, and durability.