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KēSTA I.T. is seeking a Process Improvement Analyst.

We're looking for an inquisitive analyst to join our team and contribute to enhancing business operations. The ideal candidate will have a talent for identifying opportunities, using a variety of tools to boost efficiency, and thrive in a fast-paced setting. Your primary mission will be to improve business processes so they are repeatable, sustainable, and measurable. This position requires the ability to manage multiple projects concurrently.

Core Responsibilities:

• Provide data analysis to support, compile, and report on key operational and business objectives.
• Work alongside business teams to design, refine, and optimize their workflows.
• Continuously review and improve processes by collecting and interpreting data to develop actionable recommendations.
• Document existing business processes and identify areas for enhancement to gain a deep understanding of various business units.
• Assist in creating process flowcharts and maintaining relevant documentation.
• Facilitate training sessions for business partners and perform on-the-spot guidance.
• Analyze and evaluate business processes and user needs, while acting as a liaison with management and staff to resolve issues.
• Drive improvement initiatives by gathering and documenting business requirements.

Required Attributes:

• Problem-solving mindset and a keen ability to examine facts and perform thorough research.
• Proven capacity to ask insightful questions.
• Highly effective verbal and written communication skills.
• Strong analytical skills.

Qualifications & Experience:

• Experience: 2 to 4+ years of industry experience.
• Education: College degree or equivalent professional background.
• Proficiency: Familiarity with process mapping tools (e.g., MS Visio, Blueworks Live) and Value Stream Mapping.
• Certifications: Lean or Six Sigma certification is a plus.
• Technical Skills: Experience with Azure ADO is a plus.
• Perform analysis, design, and implementation of business processes and procedures while adhering to established standards.
• Analyze and interpret data to identify trends, patterns, and opportunities for both the business and clients.
• Communicate findings and insights to the appropriate audiences.
• Evaluate strategies and programs to measure the achievement of established goals.
• Produce and distribute operational reports on the performance of processes and products.
• Conduct testing and provide input for feasibility studies.
• Perform project leadership functions as either a project manager or a team member.
• Additional duties as assigned.

About KēSTA I.T.: 

KēSTA I.T. is a premier Utah based technical staffing and consulting services firm. We specialize in temporary and permanent placement of software, hardware, network, cloud, CRM/ERP, data, end user support, web, and executive/leadership based positions on a full time and consulting basis. If you're interested in a role where top performance is rewarded, personal time is valued, and excellence is demanded at every level, we want to talk to you today! 

 Where do you want to go? We've got the keys! ~ KēSTA I.T. 

 http://www.kestait.com