ChenMed – Center Clinical Director Job Description  

Company Overview  

ChenMed is transforming healthcare for seniors and driving meaningful change across the American healthcare landscape. As a family-owned and physician-led organization, ChenMed’s unique model is designed to improve the health and well-being of the populations it serves. With rapid growth underway, the company is on a mission to rescue more and more seniors from inadequate healthcare. ChenMed is not only changing lives for its patients, but also for the dedicated professionals it employs. Offering competitive compensation, comprehensive benefits, career development, and advancement opportunities, ChenMed fosters a strong work-life balance and creates an environment where employees can thrive while making a meaningful impact every single day. 

Why Join?  

As a Center Clinical Director at ChenMed, you’ll step into a transformative leadership role within one of the nation’s most innovative value-based care organizations. ChenMed’s physician-led model empowers you to supervise, mentor, and develop physicians while also maintaining a meaningful connection to direct patient care. Your leadership will drive improved health outcomes, shape center-level culture, and impact thousands of lives—without the administrative burdens that often drain traditional medical leadership roles. This is more than a job—it’s a mission to rescue seniors from inadequate healthcare. With ChenMed’s unwavering commitment to underserved populations, you’ll help restore dignity and quality of life to vulnerable communities while advancing a proven care model that delivers better outcomes at lower costs. You’ll join a fast-growing organization that fosters clinical excellence, career advancement, and true work-life balance—with competitive compensation, robust benefits, and a vibrant team culture that celebrates joy and kindness in medicine. You can do this work in two great Virginia markets—Richmond and the Tidewater area (Newport News–Virginia Beach). Richmond offers historic charm, vibrant neighborhoods, the James River Park System, and a nationally recognized food scene—plus a reasonable cost of living and strong schools. Tidewater brings coastal living with easy beach access, family-friendly communities, and year-round outdoor recreation—from rivers and bays to oceanfront trails and festivals. If you’re an physician-leader looking to make a generational impact while working in a supportive, faith-forward environment, ChenMed offers a once-in-a-lifetime opportunity to lead boldly and love deeply. 

ChenMed Values 

Love, Accountability, & Passion 

ChenMed Vision 

To be known in our cities as the most influential Primary Care Provider, transforming care for seniors and strengthening communities.  

Job Summary   

The Center Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinicaloperations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction. 

Required Skills/Abilities, Education & Experience  

• MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required 
• Current, active MD licensure in State of employment is required 
• A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner 
• Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan 
• Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required 
• Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required 
• Must have a current DEA number for schedule II-V controlled substances 
• Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment 

Essential Duties & Responsibilities:  

• Independently provides care for patients with acute and chronic illnesses encountered in older adult patients. 
• Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient. 
• Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not). 
• Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs. 
• Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office. 
• For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market. 
• Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes. 
• Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company. 
• Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center 
• Leadership rounding with the PCPs (reduced involvement of market clinical leader) 
• Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership 
• Performs other duties as assigned and modified at manager’s discretion. 

Knowledge, Skills, & Abilities 

• Consistently demonstrates the following behavioral competencies: 
• Customer focus – Builds strong customer relationships and delivers customer-centric solutions. 
• Demonstrates self-awareness – Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Ensures accountability – Holds self and others accountable to meet commitments. 
• Drives results – Consistently achieves results, even under tough circumstances. 
• Develops talent – Develops people to meet both their career goals and the organization’s goals. 
• Drives engagement – Creates a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Interpersonal savvy – Relating openly and comfortably with diverse groups of people. 
• Technical knowledge and skills: 
• Excellent clinical skills. 
• Knowledge and experience in a managed care delivery system. 
• Knowledge of clinical outcomes and quality improvement processes. 
• Experience of population risk management or complex chronic disease care management. 
• History of being a natural teacher to fellow Physicians. 
• Other skills and abilities: 
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company 
• Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes 
• Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application. 
• This job requires use and exercise of independent judgment