Rainier Recruiting is partnering with a well known commercial office furniture dealer who is seeking an Operations Manager. The Operations Manager is responsible for leading all aspects of warehouse and logistics operations, including inventory, delivery services, refurbishing, storage, and facility maintenance. This role ensures that products are efficiently received, stored, and dispatched, aligning with the organization’s standards for service and cost control. This leader will also oversee teams across warehousing and field operations, focusing on workforce development, productivity, safety, and quality assurance. In partnership with executive leadership, the Operations Manager will support strategic planning, budget oversight, and ensure all equipment and facilities are properly maintained. Passive candidates who are employed and curious to hear are more than welcome to have a “no-commitment” conversation with our Recruiting team about why this could be an exciting career opportunity. 

Compensation & Benefits:

• Annual salary $100,000 to $120,000 plus bonus (negotiable).
• Commission-based compensation structure
• Multiple health insurance plan options with up to 75% of premiums covered
• 401(k) with employer matching up to 4%
• Ongoing training and professional development encouraged
• Opportunities to participate in community service initiatives
• Access to employee discounts at a range of national retailers.

Location: 100% onsite in Kent, WA.

Key Responsibilities:

Leadership & Management

• Lead warehouse and field service teams, including subcontractors, ensuring timely, budget-conscious, and high-quality project completion.
• Foster a positive team environment by mentoring and developing staff, resolving disputes, and encouraging professional growth.
• Conduct site visits and customer meetings to assess quality and progress.
• Manage hiring, training, performance reviews, and employee development initiatives.

Operational Oversight

• Implement and improve warehouse and field service procedures.
• Work cross-functionally with departments such as sales, project coordination, and design to plan and execute operations.
• Track performance metrics to identify efficiencies and areas for improvement.
• Oversee product handling, staging, loading/unloading, transportation, and inventory accuracy.

Compliance & Safety

• Maintain compliance with DOT and OSHA regulations.
• Organize regular safety training and ensure a secure, hazard-free work environment.
• Lead safety programs, including HAZMAT protocols and monthly meetings.

Facility & Equipment Management

• Supervise upkeep of buildings, grounds, and operational equipment.
• Coordinate shipping/receiving processes and maintain physical security at warehouse locations.

Communication & Culture

• Represent the operations team in internal meetings and customer-facing discussions.
• Promote organizational values, collaboration, and a high-performance culture.

Qualifications:

• Exceptional verbal and written communication skills.
• Strong leadership capabilities with a collaborative management style.
• Proficiency in reading blueprints and handling tools; ability to guide technical execution.
• Excellent organizational and multitasking skills.
• Comfort working in fast-paced settings with shifting priorities.
• Strong customer service orientation and conflict resolution skills.
• Analytical and problem-solving strengths.
• Commitment to maintaining a safety-first mindset.
• Valid driver’s license and reliable transportation.
• Must pass a background check and drug screening (in accordance with state law).

Preferred Experience

• College degree preferred; high school diploma or equivalent required.
• 3+ years of relevant leadership or operational experience.
• Knowledge of commercial furniture systems is beneficial.
• Comfortable lifting up to 75 lbs with equipment assistance.
• Proficiency in MS Office and operational management software.

Who is Rainier Recruiting? 

Rainier Recruiting is a boutique, award winning national staffing agency and executive search firm. Using an approach that “treats every candidate like an executive search”, we offer positions in contract-to-hire, Full-Time, and executive search. Named the #1 Best Workplace in Washington State in 2022, recognized as a ClearlyRated Best of Staffing firm, and identified as a top recruitment firm by multiple business journals, Rainier Recruiting is fast becoming a respected company. We are no longer the “best recruiters you have never heard of”. Rainier Recruiting is also proud to share our clients have a 93% repeat business rate. Rainier Recruiting is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of every organization that we partner with.