Rainier Recruiting is partnering with a well known medical device manufacturer who is seeking a Service Technician. This role suited for someone who enjoys working in a close-knit environment, thrives on detail, and follows through on commitments.

Compensation & Benefits:

• Hourly pay $22.00- $28.00 hourly plus overtime and bonus potential (negotiable).
• Full medical, dental, and vision coverage, 100% paid by the employer
• 401(k)
• Ongoing training and professional development encouraged

Location: 100% onsite in Redmond, WA.

Position Summary:

The Service Technician provides hands-on support to the Product Evaluation Lab (PEL), ensuring that returned equipment is properly processed, evaluated, and refurbished for future use. This role is essential in maintaining the quality and functionality of products used in the field.

Key Responsibilities:

• Unpack and disinfect medical equipment and accessories using approved medical-grade cleaning agents
• Verify returned products against RMAs and receive them into inventory systems
• Assess product functionality in relation to reported issues, document findings, and resolve or escalate as needed
• Troubleshoot device and component problems to identify root causes, collaborating with engineering teams when necessary
• Follow established procedures for evaluating, servicing, refurbishing, and updating electronic devices
• Draft or update work instructions and procedures to improve efficiency and ensure alignment with current practices
• Install or update software on devices to support refurbishment efforts
• Coordinate with Customer Service and Inventory teams to fulfill service part and refurbished product orders
• Support Quality Assurance efforts through data collection, reporting, and presentation
• Maintain accurate service inventory by executing necessary inventory transactions
• Keep all work areas clean, safe, and well-organized
• Perform additional duties as assigned by management

Working Conditions:

This position operates in a service and light manufacturing environment with moderate noise, controlled temperatures, and regular movement or handling of materials.

Qualifications & Skills:

• High school diploma or equivalent; technical or trade school background preferred
• Minimum of 2 years of experience in electronics assembly, repair, or service environments
• Technical aptitude and familiarity with electronics or medical device maintenance and troubleshooting
• Strong problem-solving skills for diagnosing electronic equipment issues
• Effective written and verbal communication skills; able to document findings clearly for technical and non-technical audiences
• Proficiency in MS Word, Excel, and Google Workspace applications
• Experience with ERP systems (such as Oracle NetSuite) is a plus
• Highly organized, detail-oriented, and capable of managing multiple priorities with accuracy
• Knowledge of compliance standards relevant to FDA and HIPAA regulations
• Ability to lift up to 30 pounds and work safely in an active environment
• Dependable, punctual, and collaborative with a positive attitude and willingness to learn
• Self-motivated with the ability to work both independently and as part of a dynamic team

Who is Rainier Recruiting? 

Rainier Recruiting is a boutique, award winning national staffing agency and executive search firm. Using an approach that “treats every candidate like an executive search”, we offer positions in contract-to-hire, Full-Time, and executive search. Named the #1 Best Workplace in Washington State in 2022, recognized as a ClearlyRated Best of Staffing firm, and identified as a top recruitment firm by multiple business journals, Rainier Recruiting is fast becoming a respected company. We are no longer the “best recruiters you have never heard of”. Rainier Recruiting is also proud to share our clients have a 93% repeat business rate. Rainier Recruiting is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of every organization that we partner with.