Enterprise Account Executive (Confidential SaaS)

Category-leading incident & ops management platform | Remote (US or UK/EU)

About the Company (Confidential)

Our client is a well-funded, high-growth SaaS company that powers modern incident and operations management for engineering, product, and support teams. Since launch in 2021, the platform has been adopted by hundreds of enterprises and scaleups, enabling hundreds of thousands of incidents to be resolved faster with measurable reductions in downtime. The company is small, product-obsessed, and moves with pace—backed by top-tier investors and operators. References available during later stages of the process.

The Team

You’ll join a seasoned Enterprise Sales org that partners closely with product and engineering. This team runs complex, multi-threaded deals, acts as strategic advisors to technical buyers, and consistently wins head-to-head evaluations.

The Role

We’re hiring an Enterprise Account Executive to open and grow strategic accounts. You’ll own the full cycle—from creative sourcing and multi-threading through evaluation, security/procurement, and expansion—selling a platform with clear product-market fit and strong executive visibility.

What you’ll do

• Create and close new enterprise logos; manage complex cycles with multiple stakeholders (Eng/SRE, Platform, IT Ops, Security, Procurement, Finance).
• Run crisp discovery and tailored demos—comfortable going deep on technical workflows (on-call, incident response, postmortems, integrations).
• Build pipeline through targeted outbound, partner plays, and events; collaborate with SDRs/Marketing on account strategies.
• Navigate enterprise rigor (SOC2/DPA, SSO/SCIM, infosec reviews, MSAs, RFPs) and forecast with discipline (MEDDICC/MEDDPICC).
• Close the loop with product, sharing competitive intel and buyer feedback to influence roadmap and win-loss themes.
• Help shape GTM process in a fast-moving environment—playbooks, territories, and best practices.

What you’ll bring

• Proven new-logo hunter with a track record of closing $100K–$500K+ ACV SaaS deals at the enterprise level.
• Experience selling to technical buyers (VP Eng, Head of SRE/Platform, IT Ops) and operating within Slack/Jira/ServiceNow-style workflows or adjacent tooling (on-call, observability, DevOps).
• Strong technical acumen: you can run discovery/demos without heavy SE reliance and translate complex workflows into business outcomes.
• Process excellence: multi-threading, champion building, mutual close plans, and rigorous forecasting.
• Thrives in ambiguous, high-velocity environments; resourceful, accountable, and collaborative.

Nice to have

• Background in incident management, on-call/alerting, observability, ITSM, or SRE/platform tooling.
• Experience selling Slack-native or deeply integrated workflow products.
• Success landing and expanding in global, regulated enterprises.



Benefits & Perks

• Competitive base + OTE with meaningful equity
• Comprehensive medical coverage
• Generous parental leave
• One company-wide recharge day each month
• Robust PTO/holiday policy
• Remote-first with home-office & professional development stipend
• Enhanced retirement plan (401k/pension depending on region)