Lighthouse Technology Services is partnering with our client to fill their Organizational Change Manager position! This is a 6+ month contract-to-hire opportunity and will be remote in the United States.
This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.
What You'll Be Doing:
- Develop and deliver structured change management strategies for medium-to-large-scale, complex change initiatives across multiple business portfolios
- Serve as primary liaison between change sponsors, project managers, and stakeholders to enhance change effectiveness
- Manage multiple mid-level change initiatives (typically under 1 year duration, $1-2M scope) across servicing, lending, and sales portfolios
- Conduct stakeholder assessments, change impact analyses, and change readiness evaluations to identify barriers and resistance
- Engage and coach senior leaders on effective change leadership strategies and tactics to drive adoption
- Integrate change management activities into project plans using JIRA and Agile PI planning cycles
- Direct development and delivery of communications in partnership with corporate and line of business teams
- Define and measure business readiness metrics, gathering data through surveys, focus groups, and interviews
- Facilitate implementation of change sustainability and business transition plans to ensure long-term adoption
- Support transformation initiatives including service modernization, commercial card programs, embedded banking, and account opening
What You'll Need to Have:
- 5+ years of organizational change management experience on medium-to-large scale initiatives
- Project management experience with proven ability to manage budgets, schedules, and resources
- Strong proficiency with JIRA for work planning and project tracking in Agile environments
- Change management certification (Prosci, ADKAR, or CCMP preferred; certification required for role)
- Demonstrated ability to build stakeholder relationships and influence at senior leadership levels
- Banking or financial services industry experience strongly preferred
- Experience conducting change impact assessments and developing mitigation strategies
- Strong facilitation and coaching skills to enable leadership and team change readiness
Pay Range: $80-85+/hr
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