Lighthouse Technology Services is partnering with our client to fill their Technical Product Owner, Employee Knowledge Management position! This is a 10-12+ month contract and will be remote in the United States.
This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.
What You'll Be Doing:
- Build and deliver a comprehensive employee knowledge management system from concept through production handoff
- Design and develop SharePoint front-end infrastructure with enterprise-grade workflows and reporting capabilities
- Lead technical implementation using Appian platform to create backend processes for content assessment and workflow automation
- Integrate AI components to enable automated content assessment and intelligent metadata tagging using Copilot Studio and Claude
- Manage tagging and migration of 1,000+ known content items plus additional business line documentation
- Collaborate with product leaders across 15-17 product lines and internal development teams for QA and production deployment
- Refine and execute against a comprehensive 72-page design document with defined mockups and technical specifications
- Establish relationships and data structures between procedures, job aids, forms, and enterprise agreements
- Navigate enterprise SharePoint limitations using Power Automate and alternative technical approaches as needed
- Prepare platform for seamless handoff to internal FTE who will maintain long-term ownership
What You'll Need to Have:
- 5+ years of combined product ownership and hands-on technical build experience delivering end-to-end solutions
- Strong SharePoint development expertise including enterprise implementations and workarounds
- Demonstrated proficiency with Power BI for reporting and data visualization
- Appian platform experience with ability to develop workflows and leverage Claude AI integration
- Experience implementing AI/ML solutions for content management, assessment, or intelligent automation
- Power Automate expertise for process automation and system integration
- Technical development background with ability to work independently on complex builds
- Proven ability to work with extensive technical documentation and refine design specifications
- Comfort with content structuring, taxonomy development, and knowledge management principles
Pay Range: $120-125+/hr
Questions about any of our jobs? Email us at recruiting@lhtservices.com
View all of our open jobs here: jobs.lhtservices.com