Lighthouse Technology Services is partnering with our client to fill their Business Systems Analyst position! This is an 12-18+ month contract and will be hybrid in Buffalo, NY onsite 4 days/week. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.

What You'll Be Doing:

• Responsible for facilitating complex projects from proposal through post implementation.
• Participates in meetings with lines of business to identify their requirements in how an application looks and feels to the end user; provides feedback on them.
• Serves as project lead to ensure test plans and specifications are completed in a timely basis and project meets established milestones.
• Responsible for preparing well documented functional specifications for assigned projects, test plans, test cases and execution of test cases.
• Responsible for research analysis of complex data ensuring functional design of assigned projects is accurate.
• Serve as functional lead on complex projects for assigned applications.
• Schedule and facilitate project team meetings, document and distribute meeting minutes as applicable.
• Meet with business client to discuss requested application changes related to an enterprise-wide or business initiative, compliance/regulatory requirement, required system change due to contractual agreement or system maintenance (business as usual [BAU]) ensuring a thorough understanding of specifications for assigned applications.
• Participate in design discussions and document/deliver required functional specifications.
• Coordinate and provide estimates for large projects inclusive of timelines and project phases.
• Serve as subject matter expert to consult and advise on how applications may be impacted by enterprise-wide initiatives, like an acquisition or major change in products/services provided to customers.
• Participate in and document data mapping for integration of systems, conversion, and acquisition-related projects to understand how applications may need to change or be impacted by enterprise-wide initiatives, like regulatory requirements, other system enhancements or business initiatives.
• Work with other testing teams, when applicable, to prepare test plans and scripts based on functional specifications, and manage and/or execute test cases verifying that changes and enhancements work and perform as required.
• Serve as functional lead with other project team members on other systems that impact the project.
• Monitor functional specifications and change requests to ensure project stays within scope and meets regulatory requirements, while ensuring adherence to business requirements and Corporate Technology standards.
• Ensure the process and documentation is followed to ensure adherence to Corporate Technology standards and regulatory requirements.
• Ensure issues, incidences and questions are documented, reported and resolved as required.
• Coordinate and manage post implementation by getting feedback, resolving any issues and completing a debrief including actual to plan for timeline and financials.
• Identify risk-related issues needing escalation to management.
• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

What You'll Need to Have Ideally

• Subject matter expert in business with knowledge or experience utilizing application/system being supported (Debit Cards).
• Capable of working on multiple projects of a complex nature.
• Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications.
• Ability to effectively use project management, word processing and spreadsheet applications.
• Excellent understanding of the application framework.
• Familiarity with application development software and hardware platforms.
• Ability to multitask for various components of complex projects.
• Ability to coordinate between applications and business units.
• Ability to recognize project milestones and delivery dates.
• Ability to recommend and implement solutions.
• Strong understanding of Bank acquisition methodology or relevant conversion experience.

Must Have:

• Debit Cards.
• Strong SQL skills (querying transaction data, validation, troubleshooting).
• Familiarity with log analysis and production issue investigation.

Technical Skills (Required):

• Experience with debit / card processing platforms (e.g., Postilion, FIS, Fiserv, ACI, etc.).
• Strong SQL skills (querying transaction data, validation, troubleshooting).
• Experience with real-time transaction processing systems (authorization engines / switches).
• Understanding of message-based integrations (ISO 8583 or similar transaction formats).
• Experience analyzing end-to-end transaction flows across multiple systems.
• Knowledge of batch processing and ETL pipelines (file-based processing, reconciliation).
• Ability to trace and troubleshoot transaction issues across distributed systems.
• Experience working with APIs and system integrations.
• Familiarity with log analysis and production issue investigation.

Technical Skills (Preferred):

• Exposure to card management systems.
• Understanding of ATM / POS transaction routing (Visa, STAR, etc.).
• Familiarity with mainframe environments (CICS, TPX, batch processing).
• Experience supporting high-availability / high-volume transaction systems.
• Exposure to fraud systems and decisioning logic (rules engines, risk scoring).
• Experience with modernization / platform migrations (parallel runs, cutover support).

Pay Range: $45-$55/hr

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